[jay moley]

I'm trying to grow to the second van which is going well.

For those that are doing the same or already have more than one van do you take on jobs with through the garage access or those jobs that require a ladder for flat roof access?

I can understand if you wanted to make a great and easy one man, one van business turning down such jobs to make a really nice round but I'm not sure I can afford to be that picky.

I don't do through the house jobs or ones or those with a back gate where its a right faff.

I'm finding that a lot of customers are extending out into the kitchen or up into the loft which also requires flat roof access.

Cheers

[KS Cleaning]

If you feel you need to take on such jobs in order to expand just price them accordingly.  If you underprice this type of work you will resent doing them within a few cleans. I work on my own now so don’t take on these types of jobs, if I still employed I would but would make sure the employee was still able to hit X amount of ££’s per hour doing them.

[Simon Trapani]

Take them on for now & then dump them later when you get easier work.

[Smudger]

yes we still do through the garage or back gates at the end of the garden and access flat roofs - when you have staff its about being compact as well as ease - its no good missing 2 or 3 close to existing work because you need to go through a garage and sacrifice that for a 15 minute drive to the next easy job.

As long as the customer is leaving garage/gate unlocked will will clean them - as said these jobs do carry a premium to compensate for the "faff"

Darran

[anderclean]

yep
charge extra - charge to maintain your target

[jay moley]

Thanks for the feedback.

Will add a few quid on for the trouble as suggested.

[AuRavelling79]

Thanks for the feedback.

Will add a few quid on for the trouble as suggested.

Also be careful that what your staff are doing is physically "risk free". You may think your insurance covers them injuring themselves but if they are doing something not covered by the insurance you could end up with a difficult big injury claim.

[Mike Burd]

Thanks for the feedback.

Will add a few quid on for the trouble as suggested.

Also be careful that what your staff are doing is physically "risk free". You may think your insurance covers them injuring themselves but if they are doing something not covered by the insurance you could end up with a difficult big injury claim.

This is an important point. Things that you do without thinking, you should not let your staff do. Even things like going over gates, flat roofs etc.

And on claims, we realised just recently that we were underinsured for staff injuries. We’d just been renewing our public and employee liability without checking we had sufficient cover. Our insurance cost quadrupled when we updated it.

[Smudger]

does that include going out in storms?   

just kidding!


Darran

[jay moley]

Really good point about safety.

I do the backs at the moment (I actually prefer them to the fronts) and there are a couple of jobs that I wouldn't let my employee do. Will defo have to drop a few when he goes solo.

[Mike Burd]

does that include going out in storms?   

just kidding!


Darran

You mean bringing them home in storms. 

[dazmond]

I work on my own but I never go over flat roofs anymore to access the rear of a property...its front only or through their garage....this is mainly on estate work where I clean virtually every house on the estate....