I don’t want any 1 offs like I say you can tell from the initial contact what’s going to happen more often than not,I can see problems coming in the future when the old guard fade away.
Older customers I’ve had for years are fantastic you turn up like they are old friends pleased to see you and vice versa,unless middle aged family’s have been used to a regular service they don’t really want it usually they’ve grown up with having a window cleaner,I can see into the future for window cleaners and even if you are a small business you will need 100s and 100s of customers due to people wanting windows cleaned 3-4 times a year max.