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dazmond

  • Posts: 23967
Re: Debt recovery
« Reply #20 on: January 15, 2021, 08:39:08 am »
The only debt I have to write off is customers who die or move.I cant remember the last time anyone blatantly didnt pay.it was many years ago now.

I think I had to write off £55 last year.

price higher/work harder!

Arnold Palmer

  • Posts: 20788
Re: Debt recovery
« Reply #21 on: January 15, 2021, 08:46:14 am »
And I bet they are all Facebook custies  ;D ;D ;D
I really ought to track this. I’m certain there’s a higher percentage of messers from Facebook.

I do track it, it's over 80% for me.
80% of Facebook customers are messers or 80% of your messers are Facebook customers?

I don’t have many from there. I had a guy bring in a fair few last year but still only about 10% of all the new ones.

Do you put in a claim to MCOL for any of your non payers?

80% of my most recent (2019 - 2020) bad debt write offs first contacted me directly through Facebook.

I've only been prepared to go to court once for £700. I've threatened it many times though.

P @ F

  • Posts: 6319
Re: Debt recovery
« Reply #22 on: January 15, 2021, 09:41:23 am »
I am on Facebook but in no way use it for work , it’s purely there as a point of contact for existing custies  .

I very rarely get enquiries for quotes and when I do it’s normally friends of my custies , them I do look at as I see them as low risk .

I used to push it but soon realised it was mainly people who didn’t have a cleaner for the exact reason for this thread , or of course they were complete idiots  ;D
I'm so lazy I'm getting tired of it !