I can't see how someone with WFP could get away with glass only like rich said.
This can only lead to problems
Paul
Paul,
Last September I started using a WFP with a backpack. The ground floor is usually done traditional by my partner.
And when I first started I scrubbed and washed the frames and glass like a lunatic.
I've calmed down a bit since then; and now generally do the glass only.
Maybe I do leave spots on the first floor windows, but my customers don't seem to mind; maybe I don't leave spots either!
I honestly don't know about 'spots' and stuff apart from the jobs I do inside and out; and in that case the standard of work I see is more than acceptable, so I guess this is our standard.
When I first started using a WFP, I used a numptyised version of David@St Ives's letter from the document to upload section; so my customers are generally health and safety aware.
The ground floor has no spots mind. We trad them; usually.
Maybe we just manage our customer's expectations well?
I'm happy as long my customer's perception is that we do a good job and they cough up the cash and are regular clients!
I don't think this as a case of 'ripping off my customers', since I've never told any of them I clean their frames; apart from the rare one whose asked me too.
If this wasn't the case, I'd change our working practises.