I was wondering if anybody could explain what may have caused the following.
On Friday morning I cleaned a customers wool rug beige slight pattern and she was more than happy with the result. Later that evening I got a txt saying her rug was turning pink
Having been in the business 15 years this was the first time I had heard of such a thing. I messaged her back and said I would pop round in the morning.
I did a quick search on this forum and found this had happened before on both carpets and upholstery. To remedy the situation they advised using bicarbonate of soda which should get rid of the pink.
I turned up at the customers house and sure enough her rug had pink patch all over. Armed with my diluted bicarb I got to work spraying the affected area and it certainly started to look better.
Ive been cleaning her carpets for years and she was ok about and havnt heard back so I guess everything is OK.
I recently changed my cleaning powder to Formula 90 and am now scared to use this stuff again on anything wool or light carpets for that matter.
Any help would be appreciated
Thanks