All the waw we stock Get fitted with skf bearings and blickle castors all round takes about five minutes and saves a lot of agro but sadly some are reluctant to cover the cost of the work £20 and prefer to pay the cheapest price in which case I send them else where
Also depending on where your waw came from the seller will likely be having a hard time With warranty depending on the supplier, a South Wales company is useless with warranty - I had a voice mail message last night from their head warranty man saying yes I had been quite correct in telling him that the 18" whirlaway took a different size head unit to the other models... What a tool!