well that's my 3 year warranty with brodex finished , and they have been brilliant from day one , everything they told me has been true , the 3 year warranty does actually exist , the system is that good that I don't have many problems but when I do I ring up , book in and it has always been sorted free of charge except one time when I didn't actually book in because my reading had shot up suddenly so john told me to come up that day where my filters were changed free of charge and my resin was changed [ only had to pay half price for that ] I know a lot of you on here make your own systems very well , but for someone like me who just wants to work with out any fuss or hastle then its got to be brodex ,my warranty actualy ran out last week and I thought I would be a bit cheeky and try to get my manifolds changed as part of warranty , and guess what I rang john , sorry paul mad busy this week but will extend your warranty an extra week , so popped down today got all my fittings changed , then I mentioned my spare pump wasn't working so manuel changed that for me also free of charge , I also needed a few brass fittings as well but when I went to pay mike he said don't worry mate .... really amazing customer service , cant fault them , and I just thought it would be nice to come on here and let others know , so if like me you don't know much about static tanks or cant tell your DI FROM YOUR RO then go to brodex and let them do it all ,then drive off and clean windows it really is that simple , thanx john , mike manuel and the rest of the team , you got yourself a very happy custy here
