Chat conversation start
about an hour ago
Hi Carol
What rooms were you interested in having cleaned?
Kind regards
Owen
Lounge, Stairs and landing.
No carpet in the Hall
What type of cleaning is it pleased?
Hi Karen
Sorry for the delay - Just putting 2 boys to bed.
The average stairs, landing and living room is about £75.
I'm 14 years established, fully qualified and insured.
Let me know if you'd like to book something in.
Also please check out www.cleaning4swindon.co.uk
Kind regards
Owen
p.s. Hot water extraction cleaning aka. steam cleaning - though not just some vax machine, fully professional £3,500 machine
I had my Carpets cleaned last year by another cleaning company and it lifted the dirt sitting on top of the pile when
they finished.
It had to be done by another stronger brand shampoo product.
Their normal cleaning product did not work.
Hence the reason for asking?
Am just wondering what the
shampoo product will be cause of the last time please?
Hope You do not mind me asking?
Carol
Hi Carol
Well I use Prochem products, which are pretty much the industry standard...
I don't always use the same products from the range though, it depends on the type of carpet fibre and the level of dirt
Wool pile
Hessian backing
Yes, you have top be careful with this
Last time did the dirt rise back to the surface?
Cleaning products just brings the dirt sitting on top of the pile?
Is this the cleaning product?
Or
Is this where the last Person did the job to quickly?
They probably got the carpet too wet
I can come and have a look for you if you like, that might be best
Carpet dried with in an hour or so.
but it still looked dirty?
Yes that is best for You to have
a look as its hard explaining in
words?
You're in Swindon are you?
Yes
Monday, Wed, Fri I can do 9am?
Fri is best for me please?
What time Please?
Is this visit just to view?
Carol
9am Friday I can come to have a look. I could do the job then if it looks like a good result can be achieved.
Ok.
But
My Hubby taking my Hoover as he needs it, has He works away.
I won't be able to Hoover the carpet before You come on Friday.
Unless we say next week?
Don't worry, I do my own hoovering If Friday 9am is ok can I just take the address and phone number? Thanks
The Carpet Cleaning Price has disappeared?
It's up in my first reply - £75
Lounge
Stairs
Landing
I have no hall carpet as it wooden flooring.
Would you like to arrange that for Friday?
I'm just looking for the last Price You quoted and I can't find it?
Did You deleted it?
It was £75
So the break down price is
Lounge?
Stairs?
Landing?
All three £75 / lounge on its own £55 / stairs and landing £50
Stairs and landing Price only.
What's the best price on this please: Stair and Landing?
Lounge can wait till I've had it decorated.
Stairs & landing £50
I'll have to think about the Price please.
You did not take control of , or engage with the customer , you told her what you wont do , got too techniocal , tried to brag about you £3500 machine and did not answer her objections adequately, read a sales book or 2 and you will see what I mean.
After her first question ,,,
Hi its Jason from Valley cleaning , yes I would be delighted to clean that for you , the cost would be 50 for lounge , 50 for stairs and landing , or if you would like them all cleaned together £75 , I will carry out a fabulous job ,and I am sure you will be over the moon , when were you wanting it booked in ?