[neiljoust]

Hi guys happy new year, as anyone tried telephone calls to gain new work , did it work please my girlfriend has just had a operation on her knee so she was going to do this for me   
any advice please .

[Ian101]

cant really loose ... apart from time and cost of call (minimal) to make appointments for you to visit and quote.

Im assuming commercial premises ?

however Pryors  - big player on here spent Nov / Dec with missus making gutter calls to window customers .. something like £15000 booked in ?

[neiljoust]

both residential and commercial

[Ian Lancaster]

Beware the 'Telephone Preference' system.  If a phone company customer has registered with them and you cold call the number you can be fined - a lot.

[C o z y]

I just had a look at that service Ian, and wouldn't it be OK for him to call his own custies? That's not really cold calling is it?

[CleanClear]

Clue is in the phrase........."New work". ?

[C o z y]

cant really loose ... apart from time and cost of call (minimal) to make appointments for you to visit and quote.

Im assuming commercial premises ?

however Pryors  - big player on here spent Nov / Dec with missus making gutter calls to window customers .. something like £15000 booked in ?

[CleanClear]

cant really loose ... apart from time and cost of call (minimal) to make appointments for you to visit and quote.

Im assuming commercial premises ?

however Pryors  - big player on here spent Nov / Dec with missus making gutter calls to window customers .. something like £15000 booked in ?

I'm guessing thats for me ? If so, i'm pretty certain that calling your existing customers is a relationship and NOT covered by the phone preference service, which covers companies just touting for business. Your customers would already have your business, or the other way round !   However calling random people who are NOT already your customers would be covered bythe Telephone preference service........agree ?

[C o z y]

That is the point I was asking. As we don't have that service here. I can't imagine getting fined for calling your customers to offer another service.

[Smudger]

Like Lee we call our customers regarding add on services and it works very well

Telcan is not always as easy as it appears, cold calling commercial work can be frustrating trying to get the right person on the phone

Still, worth a shot.

Darran

[slap bash]

If you take  telephone book and call number how are you to know who should not get a call. Phone

[Ian Lancaster]

If you take  telephone book and call number how are you to know who should not get a call. Phone

You need to buy lists of numbers that are registered with the TPS, if you cold call one and they report you then you can be fined.

Just saying 'I didn't know you were registered with TPS' is no excuse.

That's the whole point of the service, it (supposedly) allows people to protect themselves from receiving cold calls

http://www.tpsonline.org.uk/tps/index.html

[Ian Lancaster]

I just had a look at that service Ian, and wouldn't it be OK for him to call his own custies? That's not really cold calling is it?

I should think calling existing customers is fine, just be aware that it is illegal to cold call anyone you haven't had previous contact with and who is registered with TPS.

[Ian101]

quickly reading the attached 9 prosecutions in 5 years !!

I would start worrying now 

 http://www.ukbusinessforums.co.uk/threads/prosecution-rates-for-breach-of-tps-ctps.255263/

[Ian Lancaster]

quickly reading the attached 9 prosecutions in 5 years !!

I would start worrying now 

 http://www.ukbusinessforums.co.uk/threads/prosecution-rates-for-breach-of-tps-ctps.255263/

Oh, right

Another case of a public service body being set up solely for the benefit of the people it employs with no intention of actually providing the "service"

[Mick Kent]

I call any business that takes my fancy, they either say yes or no (normally no) but never tell me im breaking the law by calling.
I go around many commercial premises before hand on industrial sites, business sites, town centres with hotels, bnbs care homes schools etc etc and if they look like they are not being done i get as many details as i can and then give them a call to offer my services! Your half way there if you have the ammo that the windows are dirty, have gained so much work this way, more than any telesales company have got me.

[windowswashed]

I'm registered with the TPS for both my landline and mobile numbers and it does reduce the number of nuisance cold calling a lot. Any new nuisance callers I tell them I'm with TPS and advise them to remove me from their mailing lists or I will report them if they call a second time...it works

[C o z y]

The wireless/phone set up we have here lets my wife tell any cold callers that she has no time at the moment, could they call back in a hour. Then she blocks the number through the system 

[slap bash]

Lets who spots the nugget.Some time gold is dropped in-front of  one and no one even sees it. Thank you giver.