[spotless2000]

Visited a new customer on Tuesday & quoted him for cleaning his windows.

Agreed that I'd start cleaning after Easter.

Received letter today and cheque for double the cleaning amount.  The letter was to cancel the clean as he wanted to get some brickwork repaired around a few windows.  But he would call me as soon as this was done so that I could start cleaning.

Cheque was to cover my time giving him a quote and to support a new local business!!! 

I thanked him & returned his cheque.

Hopefully a start of a long term business relationship.

[Jake]

Now thats what you call a customer! Do us a favour, send him down to Devon! 


                                Jake

[Ian Rochester]

Forget that.......I'm moving to Northants!!

[simbo]

spotless, where are you in northants as i am northants also Rushden
simbo

[spotless2000]

Simbo

I'm in Kettering.  (not a million miles away!)

I sent you an email earlier.

Did you get it?

Steve

[simbo]

steve, just checked email, a bit further than i travel but thanks, looks like kettering has a fair bit of work. Are you wfper.
simbo

[spotless2000]

Yeah WFP. 

What about yourself?

Steve

[simbo]

yeh just built trolley system, pictured in diy section, am introducing slowly but well pleased so far. the hardness of our water is my stumbling block though, but will get sorted
simbo

[spotless2000]

Just had a look - very smart!

Do you run a deionization polishing unit after your RO?

Steve

[simbo]

yes i have a small di  but tds 40 out of ro so does not last long, will order booster pump this week then i suspect i will need a bigger di, with the costs from carpet cleaning aswell can get a bit out of hand but getting new work all the time so not to worry
simbo

[jon adams]

hi steve,  richard(clearview) lives out your way and he does some in south northampton, think he lives in kettering or corby do you know him?

[spotless2000]

Hi Jon

Thanks for that.

No, I don't know him.

I've just looked at his profile but no email address or area.

There was a reference in one of his posts to being located in the North East

Hopefully if he reads this post he might contact me.

Thanks for your help.

Steve

[jon adams]

Theres probably loads of clear views, not so many spotless2000 though, do you do any 4-5 bed david wilson houses and if so what do you charge prices in buckingham go from 12-£13 and some charge£15
 Jon

[spotless2000]

Jon

We tend to price on the higher side - Big investment to recover!

Some we win - some we lose.  But those we win are very happy with our service!

Where abouts in Bucks are you?

Steve

[jon adams]

Steve
         Im in towcester but also work in buckingham and commercial in Milton Keynes, have been wfp since xmas but only use it 2 days a week introducing it slowly and cautiously, now got a van mount, learning as i go along , been having main trouble with vents even though i wash them 2-3 times on first clean but some still trickle down after ive gone. Picked up 2 customers 2day from people who were unhappy with their wfp cleaner and i charged them £2 more.

[gaza]

SPOTLESS: TAUGHT YOU TO WFP NOT TO SEND CHEQUES BACK what you should have done is cashed the cheque and waited for him to contact you for his windows to be cleaned,and tell him hes payed for two cleans in advance that way  your sure hes going to become a customer.

  gaza

[spotless2000]

Welcome back boss.

Got rid of all that naughty stuff from your computer then?

I did the right thing - he's already passed my details on to two of his neighbours, booked his builder for the repairs to his brickwork and booked me to start cleaning a week later!

Steve

[carl stanton]

if you do as you did i think it will pay for itself any way, like it has done! he will be a gold customer! have done same kina thing myself and well and trully paid for itself, and the bonus of making the customer happy! good on ya   [sucker , i kid!]

[spotless2000]

And if I get any none paying customers, I'll just refer them to the debt collecting Alligator in your post Carl!