[Jamie Pearson]

After my experience of working with a US carpet cleaner in a rental villa my guess would be that the carpet in the picture is actually white or an off cream colour ad its getting rinsed through at the end of each let.

My Dad trialled some Hydrox when we first picked up the samples and everywhere he spot cleaned stood out a mile from the areas being done by the guy resposible for the area we were in.

His method, for those that dont know the story, Hyrdoforce sprayer with Clorox bleach, spray down heavy and rinse with TM & Fresh water dumped straight onto the drive.

When I questioned it he gave me a big thumbs up and in his best Mexican/English said "Is Olefin - Is Okay"

I left with my eyes on fire and my skin back to the translucent white it was when I arrived a couple of weeks earlier.

[stuart_clark]

Well pardon me I thought all GOOD  carpet cleaners groomed out there wands marks after cleaning
but I must of been mistaken

[gwrightson]

....... I,m obviously not a good carpet cleaner Stuart


But I did notice you did not respond to my observation that "your customer use you rather than others because you groom the carpet " 

geoff

[Shaun_Ashmore]

I was once asked to leave them in as the customer liked them, I did advise against it but she was quite insistent they were left in, the next time I went to clean there there was no damage and the marks had gone but I brushed the new ones out 2nd time.

Shaun

[stuart_clark]

Geoff

I diddnt say whether or not you were a good carpet cleaner, I merely suggested that all good carpet cleaners remove wand marks after cleaner, it's somthing I was taught som 25 years ago when I got into the business

[peter maybury]

I have had a few complaints over the years about not grooming them out so as a matter of course, do groom now far quicker than having to go back and rectify the situation at a later date. The carpet will also dry quicker it the pile is lifted with a groomer.
Personally I do think they look terrible anyway, but each to their own.

Peter

[Doctor Carpet (Ret'd)]

Mind you, if you want to use the photo to demonstrate you are a c/c then it proves you have cleaned the carpet.

If you perfectly groomed out the wand marks then to the non-initiated client they may assume that if this photo was used on a c/c website it was simply a picture of a brand new carpet rather than a well cleaned carpet.

I'm not defending what was done and your criticisms could be fully justified. I'm just looking at it from another point of view.

Rog

[stuart_clark]

I think potential customrrs who have watched the NCCA video will expect there carpets to be groomed after cleaning ! WATCH THE VIDEO ! As Glyn demonstrates

[gwrightson]

I think potential customrrs who have watched the NCCA video will expect there carpets to be groomed after cleaning ! WATCH THE VIDEO ! As Glyn demonstrates

"potential customers watching ncca video "

Seriously Stuart, Just how many of your customers have seen an ncca video?

Infact, How many customers ?  have even heard of ncca ,   

Geoff

 

[stuart_clark]

Geoff most if not all of my customers will have seen the NCCA video as it's on my website

[Mike Halliday]

them pesky  Lm guys can be just as guilty 

to be honest this was me last night in a childrens nursery, should I have groomed the rotary swirls out of the carpet?