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tony bish

  • Posts: 165
Re: Well, i have had one of those customers!
« Reply #20 on: May 22, 2014, 05:48:54 pm »
 After he paid he realised what his invoice ref was  -  INVOICE REF – B1GTo55er  Grin


I was trying to talk to a customer on phone who was to put it politely a pain ,then I saw this come up and turned into a giggling school boy who was trying not to laugh ....I had to hand the phone over to my work mate  and he was laughing also ,we were pushing the phone away from ourselves like a couple of school kids ......This thread has to be renamed ...funny things we have done to customers !!!!!    

Doug Holloway

  • Posts: 3917
Re: Well, i have had one of those customers!
« Reply #21 on: May 23, 2014, 07:32:20 am »
Hi Guys

It will cost you a small amount to sue him via the money claim site and should wind him up nicely

Cheers

Doug

C o z y

  • Posts: 7775
Re: Well, i have had one of those customers!
« Reply #22 on: May 23, 2014, 11:40:35 am »
To avoid this in the future, why don't you have a "work completed" doc? We use these on every job, domestic or commercial. Once the job is signed off, there's no way to avoid full payment. Simple to set up, and print out on A5.
No still don't understand, I must be thick

Simon Gerrard

  • Posts: 4405
Re: Well, i have had one of those customers!
« Reply #23 on: May 23, 2014, 03:05:58 pm »
It's only £60, it will cost you more than that to have half a day off to go to court. Put it down to experience and move on.

Simon

simonmnickson

  • Posts: 63
Re: Well, i have had one of those customers!
« Reply #24 on: May 24, 2014, 12:50:29 am »
Mike and Steve Allan - Class

its the principal that matters
in 9 years I HAVE NEVER NOT BEEN PAID,
when I DONT GET PAID AT THE END OF A JOB - I HOUND THEM DAILY till they pay,
1 st text will be next day - just checked bank and no payment are you paying with details left or shall I collect a cheque;I can come today at 4, or 6 30 or 8pm which is best, let me know please,
that usually sorts the miniscule per cent that dont pay on the day ,

THE EVEN FEWER WHO THEN DONT PAY GET
'we dont extend credit to anyone ever and all work requires immediate payment - please let me know if you are paying online and when with details supplied or if YOU WOULD LIKE ME TO CALL TODAY to collect,
I HAVE NEVER HAD TO GO BEYOND THIS STEP - EVER - IF I HAD- ITS EAR BITING OFF TIME, SET FIRE TO THE HOUSE ETC

but never hurt their pets - I LOVE ANIMALS :-)


simonmnickson

  • Posts: 63
Re: Well, i have had one of those customers!
« Reply #25 on: May 24, 2014, 01:21:45 am »
I might try being a bit less keen though just so I can try the WATER Pistol :-)