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Pete Blackburn

  • Posts: 39
Bane (UK) Sparkle/Spurgeon
« on: May 13, 2014, 11:43:11 pm »
Other than sending out smoke signals I have tried persistently using every form of communication to get hold of someone to re order some PCA 5.
I have had problems in the past getting hold of them, but this really is taking the p.
Anyone else having problems getting through?

Cheers
Pete

Shaun_Ashmore

  • Posts: 11382
Re: Bane (UK) Sparkle/Spurgeon
« Reply #1 on: May 14, 2014, 07:02:47 am »
I'm pretty sure that they have ceased trading.

Shaun

Pete Blackburn

  • Posts: 39
Re: Bane (UK) Sparkle/Spurgeon
« Reply #2 on: May 14, 2014, 07:20:16 am »
Oh dear. Thanks for letting me know shaun.

terry barnes

  • Posts: 18
Re: Bane (UK) Sparkle/Spurgeon
« Reply #3 on: May 14, 2014, 08:18:56 pm »
Pete
try this email address
rslamb42@hotmail.com
I last ordered some chemicals and bits from  them on 17th February

when I tried to telephone [01293 560063 ] all I got was an answer machine  [sparkle which was their contract cleaning side]

It took many calls for them to get back to me

Had a problem when they re-formulated my favourate spotting agent [citrus aps]

Terry
Terry

Pete Blackburn

  • Posts: 39
Re: Bane (UK) Sparkle/Spurgeon
« Reply #4 on: May 14, 2014, 09:11:45 pm »
Thanks Terry.  I will give that a try.

I get the impression that he's not really interested. 3 messages left.

Granted, were certainly not in an industry that generates large sums for both Supplier and end user but you expect a degree of enthusiasm, competence and pride from the people you do business with.
 

Shaun_Ashmore

  • Posts: 11382
Re: Bane (UK) Sparkle/Spurgeon
« Reply #5 on: May 14, 2014, 09:42:03 pm »
Why not go direct to bane?

Shaun

Pete Blackburn

  • Posts: 39
Re: Bane (UK) Sparkle/Spurgeon
« Reply #6 on: May 14, 2014, 10:04:28 pm »
Had a price from them Shaun. $166 for a 30lb tub of pca. Shipping by UPS $300!

stuart_clark

  • Posts: 1879
Re: Bane (UK) Sparkle/Spurgeon
« Reply #7 on: May 15, 2014, 07:42:10 am »
No wonder they have ceased trading, with service like that