I set up about a month and a half ago and got roughly £700 worth of business but I've had a 'mare this morning, lost 3 customers for various reasons. Is this a common problem anumpty new starters or am I doing something wrong I'm trying not to overreact but it's gutting. I need to get more commercial places rather than domestic!
Ha, this brings back memories!!
I remember feeling exactly the same when I first started, I'd lose one & paranoia would immediately set in. I'd question everything over & over almost convinced I was doing something wrong. It's made worse by the fact that you do need the business just now so it's still gutting to lose any. You'll get used to it, the odd few will jump ship, as long as you do a good job, are polite & conscientious you'll not go far wrong.