[creighton foyle]

Hi Jamie, on a different note do you regret not consulting ashley before agreeing to share a room with Billy "THE STUD" Russell on the tacca course this year.

great thread by the way

[Jamie Pearson]

Its Billy that should be afraid!

[Carpet Dawg]

How do you encourage commercial clients to set up regular maintenance carpet cleaning?

This is the secret to building up a commercial carpet cleaning bizi think, getting the work is the easy bit.  

By not selling carpet cleaning. In fact I never use the word cleaning when I speak with them.

We are only Cleaning Systems UK when we sell machinery, chemicals etc.
We are CSUK in the commercial maintenance arena and Absolute Floorcare when in peoples homes.

I pitch them a maintenance service just like they have for lifts, photocopiers etc etc.

You need to think like a facilities manager and what they deal in from day to day. Budgeting, life cycle costings, KPIs

Even if they request a one of clean I give them a price for 24 months of service broken down in various ways.

Thank you. Just seen your reply.

[creighton foyle]

Jamie i have a sofa to clean on wednesday where the family labrador has been sleeping on it at night, its a quality sofa that looks like it will stand a good scrub and i wondered if releasit hydrox would deal with the oils from the dogs fur, it is otherwise in a clean condition.