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dazmond

  • Posts: 23984
awkward customer
« on: December 19, 2013, 05:52:27 pm »
This guy lives in a house with no access to rear apart from over the flat roof.it's on very compact estate work.I clean the houses either side as well which are also a pain.anyhow he has a garage which I can go through to reach his and neighbours backs.

Last month his wife opened the garage for me as my ribs were sore so I just told him I'm not climbing over anymore.

I'll clean just fronts if not in.

He basically said no!he wants me to carry on climbing over.I said he will have to get another window cleaner as I've had it with up and over jobs.

I've been cleaning his windows for 15 years!anyway he slammed the door in my face! ::)roll

I went and knocked about an hour later and said I can put him in touch with a trad windy who can clean em and do the neighbours either side at the same time.

He turned round and said I CAN SORT IT MYSELF!

F##K him!

Glad to get rid to be honest! ;D
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price higher/work harder!

Cliff perkins

  • Posts: 1257
Re: awkward customer
« Reply #1 on: December 19, 2013, 05:57:06 pm »
wouldn't have gone back dazz
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Www.1stglasswindowcleaning.co.uk

robbo333

  • Posts: 2419
Re: awkward customer
« Reply #2 on: December 19, 2013, 05:58:36 pm »
He's obviously not concerned about your safety. I wouldn't be too bothered about his windows.  ;)
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"Thank you for calling: if you have a 1st floor flat, mid terraced house, lots of dogs, no parking, no side access, or no sense of humour, please press hold!
For all other enquiries, please press1"

windowswashed

  • Posts: 2580
Re: awkward customer
« Reply #3 on: December 19, 2013, 06:14:54 pm »
When I went WFP after illness forced me to stop working I binned every customer that had flat roofs that needed going up and over that I use to do trad and didn't look back. Any new customers with flat roofs I don't take on full stop if I cant reach window over flat roof or unless they are prepared to do themselves. Only use ladders for access on commercial, won't back down on domestic work.
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elite mike

Re: awkward customer
« Reply #4 on: December 19, 2013, 06:23:06 pm »
he sounds like a right ungrateful barstuard  ::)roll
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dannymack

  • Posts: 1624
Re: awkward customer
« Reply #5 on: December 19, 2013, 07:20:00 pm »
I wouldn't have gone back tbh Daz tosser he is 👳👳👳🌲🌲🌲
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James Bulton

Re: awkward customer
« Reply #6 on: December 19, 2013, 09:14:31 pm »
How unprofessional, egg his house or push bamboo into key hole. Drop and find 3 more like him. Its just to much.
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ben M

  • Posts: 4720
Re: awkward customer
« Reply #7 on: December 19, 2013, 09:38:29 pm »
Quote from: Cliff perkins on December 19, 2013, 05:57:06 pm
wouldn't have gone back dazz
+1 wouldn't have done it in the first place either!
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lal

  • Posts: 1113
Re: awkward customer
« Reply #8 on: December 20, 2013, 08:25:17 am »
Quote from: ben M on December 19, 2013, 09:38:29 pm
Quote from: Cliff perkins on December 19, 2013, 05:57:06 pm
wouldn't have gone back dazz
+1 wouldn't have done it in the first place either!
+2
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gary999

  • Posts: 8156
Re: awkward customer
« Reply #9 on: December 20, 2013, 09:17:50 am »
Nothing wrong with what you did daz,plenty others out there who
will appreciate good customer service
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Positivity

  • Posts: 571
Re: awkward customer
« Reply #10 on: December 20, 2013, 09:43:55 am »
Quote from: Smithie on December 19, 2013, 09:14:31 pm
How unprofessional, egg his house or push bamboo into key hole. Drop and find 3 more like him. Its just to much.
You serious Smithie? "How unprofessional"
What do you mean then -  do you consider childish acts of malicious revenge as "Professional?"
P.
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Arnold Palmer

  • Posts: 20800
Re: awkward customer
« Reply #11 on: December 20, 2013, 12:50:31 pm »
Quote from: Smithie
How unprofessional, egg his house or push bamboo into key hole. Drop and find 3 more like him. Its just to much.

Nice.  ;D

Glad you are back Smithie  8)
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#aliens

DG Cleaning

  • Posts: 1726
Re: awkward customer
« Reply #12 on: December 20, 2013, 05:11:28 pm »
He slams the door in your face and you go back to sort him out with another windie?
Your taking Xmas spirit too far Daz  ;D
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H20cleaning

  • Posts: 2098
Re: awkward customer
« Reply #13 on: December 20, 2013, 05:16:06 pm »
The only way i would of gone back is to slam the door on his beak
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