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Pro-Smart

  • Posts: 134
Re: custy calls when he wants the windows done
« Reply #20 on: December 09, 2013, 06:10:01 pm »
We offer a demand service... dont have no issues with it.

The phone rings, I say when we can do it (when were in that area), charge a bit extra and bobs your uncle.

 ;)

I even push for it, its easy work with wfp. Did one today. We clean the house maybe 4 times a year. £85 for basically an hours work with a cuppa and cake thrown in. Last time she had these home made chocolate muffins (she runs a muffin type local business) They looked epic. " This is a tester she said " So she only made a few! ****ing dog came out, saw the cake and raped the cake in like 2 seconds. Could have booted it across the garden lol

I have told the lady it would be FAR cheaper to go on a cleaning cycle. She likes the way we turn up when she asks and she knows she is paying for that privilege.

I got a bottle of wine and £5 tip today. Bottle of wine was £60!!!! Then read it was for a case of 6 online LOL :D

If i had maybe a semi which is worth £15 regular, i would probably want double for on demand. As sometimes it aint worth it!

Did you eat it once the dog had had its wicked way with it?


Nahhh the little monkey even ate the muffin wrapper. He was on a mission :(

At least they won't need a poo bag when he goes - it'll be ready-wrapped!  ;D

Wrekin C S

  • Posts: 486
Re: custy calls when he wants the windows done
« Reply #21 on: December 10, 2013, 02:53:46 pm »
i couldnt be bothered with him myself.id offer either 4 weekly or 8 weekly at an agreed price and thats it.if he s not willing to do that i just wouldnt clean them.

plenty of customers who will fit into your schedule.

Exactly.

Same. or double the price if one off.

Tom White

Re: custy calls when he wants the windows done
« Reply #22 on: December 10, 2013, 04:01:12 pm »
I was working away and had the headphones in and some woman asked me 'how much'.  I pulled one out, gave her a price and said, "But I only do regular cleans!" and she says, "Oh, I only want it done as and when".

"Sorry, I don't do that" I said replacing the headphone ear piece.

Once you've always got a back-log, do you really want this kind of customer?  It's fair enough (maybe) if it's some mansion, but for a run-of-the-mill semi, I couldn't be bothered to mess about.

deeege

  • Posts: 5008
Re: custy calls when he wants the windows done
« Reply #23 on: December 10, 2013, 04:53:09 pm »
I was working away and had the headphones in and some woman asked me 'how much'.  I pulled one out, gave her a price and said, "But I only do regular cleans!" and she says, "Oh, I only want it done as and when".

"Sorry, I don't do that" I said replacing the headphone ear piece.

Once you've always got a back-log, do you really want this kind of customer?  It's fair enough (maybe) if it's some mansion, but for a run-of-the-mill semi, I couldn't be bothered to mess about.

Exactly.

I have 3 customers that phone for an 'as and when' clean. Usually 3-4 times per year. They are all large country houses though that are priced between £120 and £180. The kind of jobs that turn a decent week into a great week.

I wouldn't personally bother with this type of customer for smaller houses, but each to their own.
"....and it's lend me ten pounds, I'll buy you a drink, and mother wake me early in the morning."