[richard groves]

All sounds a bit unger hand to me....

I think you may have unger done it with that joke.

 

I need to get a life lol. Sat here laughing at Unger jokes lol

I dunno buddy, i'm the one here making them up....

At least you unger stand them


 

If you think that's funny , you guys should meet my mate stanley, he'd have you in stitches

[pt]

Now i know why I only visit this site every couple of month.

[SeanK]

I always curious as to why companies don't refund the postage especially when it's their mistake and I think that is part of the issue even though it's a small amount.

It's good that Simon replied though and for once it's nice to read that someone in a company admits they made a mistake albeit an innocent one.

They don't refund because they know as its a small amount the customer will take it no further
and until forums like this and others came along they could get away with it.
I look at it this way if they are that miserable with a small amount then what would it take to get a larger
amount back.
To many good customer friendly companies out there to waste money on the like of this one.

[robertphil]

bring back the birch

[G.W.C]

window cleaning warehouse has just done the exact same thing to me.
ordered a charger for my backpack,they sent a different one to the pic they had on site.
I called them to get it sorted and they agreed to refund me INC P+P if I posted it back.
received the refund today without P+P lol.
they can keep the £3.90
I will not be shopping there again

[South Window Cleaning Ltd]

So MR polar Brite started this post to be little me !

Best he reads all the comments as most agree with me,
its not the amount, (its only a couple of pounds) its the fact I have to return it at my cost

Think your be littleing of me has back fired,

should of just refund,

and I am about to buy a new gutter vac system dont think I will be buying it from this lot (along with some of the other cleaners that have commented)