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M W.

  • Posts: 149
Airflex pro
« on: October 03, 2013, 09:59:24 pm »
recently purchased an airflex pro. has anyone experienced our problem with this model. the waste tank dome had started to weaken and eventually split/cracked around the waste inlet, bought a new one, but with this m/c being relatively new to us, concerned that this is the achilles heel of airflex pro m/c,s

Richard Cole

  • Posts: 783
Re: Airflex pro
« Reply #1 on: October 04, 2013, 07:48:51 am »
I have had two Airflex's a Pro and a Storm both brought from new, I had the Pro for just over 12 months, no problems and i have had the Storm for around 19 months, again no problems.  Always make sure the dome is seated correctly before using as i should imagine that if it is not in its correct position then it make put it under an increased strain and therefore damage.
former carpet cleaner, now retired!

tim handley

Re: Airflex pro
« Reply #2 on: October 04, 2013, 08:02:11 am »

 no probs with mine at all,  and im sure one quick call to matt and it would be sorted.....

M W.

  • Posts: 149
Re: Airflex pro
« Reply #3 on: October 04, 2013, 09:10:01 pm »
Cheers . pleased its not a m/c weak point. put this one down to heavy handed operator.  >:(

Phil @ Extreme Clean

  • Posts: 1296
Re: Airflex pro
« Reply #4 on: October 05, 2013, 03:59:49 pm »
i was picking my machine up other day from Dry fusion and while i was there a guy local to me dropped off an Airflex for a new pump and i could see the waste tank dome you mentioned was covered in what i would say is resin it looked a mess, so i presume they have had the same problem and fixed it this way.
Extreme Clean
Carpets to DRY For!!!!!

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M W.

  • Posts: 149
Re: Airflex pro
« Reply #5 on: October 05, 2013, 08:23:54 pm »
i was picking my machine up other day from Dry fusion and while i was there a guy local to me dropped off an Airflex for a new pump and i could see the waste tank dome you mentioned was covered in what i would say is resin it looked a mess, so i presume they have had the same problem and fixed it this way.


Hi thanks. the dome (waste tank lid) stood out to me straight away as a delicate component with the airflex m/c. nevertheless it came my way @ the right money, performs well, and wanting to move away from extracta anyway, giving airflex a go. but if these domes go every 3mths , then will off load and move on.

Richard Cole

  • Posts: 783
Re: Airflex pro
« Reply #6 on: October 05, 2013, 08:58:25 pm »
As long as you treat it right you will not have any problems, the Airflex is a well built machine and quite a few on here have one and i have not heard of anyone having problems with dome before.

I have the Storm which will put the dome under much more strain than the pro and it is exactly the same dome for both as i have owned both, as i say not had a problem on either of the machines and now had the Storm for over a year and  half.
former carpet cleaner, now retired!

M W.

  • Posts: 149
Re: Airflex pro
« Reply #7 on: October 05, 2013, 09:55:58 pm »
Cheers, must say aswell the after sales @ clean smart are on the ball, very helpfull.

heavy handed operator too blame  >:( will be shot @ dawn  ;D ;D

tim handley

Re: Airflex pro
« Reply #8 on: October 06, 2013, 08:15:40 pm »
spot on for customer service....  and for that reason my next machine will be a storm.....  cannot wait.....  just need to clean enough carpets to pay for it!  question is, do i sell my very well looked after pro, or keep it as a back up machine......??????

Richard Cole

  • Posts: 783
Re: Airflex pro
« Reply #9 on: October 06, 2013, 10:19:52 pm »
Tim, keep it for a back up, although mine has never failed yet, I'm sure there will be a day when a vac motor goes or something more serious.  Depending on what model Pro you have it might be quite a bit lighter than the Storm and might be easier to clean flats with. That being said in August i cleaned around 8 flats all on the second floor and i managed to lift my Storm up the stairs. :)
former carpet cleaner, now retired!

M W.

  • Posts: 149
Re: Airflex pro
« Reply #10 on: October 07, 2013, 09:39:40 am »
spot on for customer service....  and for that reason my next machine will be a storm.....  cannot wait.....  just need to clean enough carpets to pay for it!  question is, do i sell my very well looked after pro, or keep it as a back up machine......??????


keep it, always have a stand by m/c in the event of a vac/pump etc going. and as the saying goes IT ISN,T EATING ANY MEAT.. ;)