[John Kelly]

Yes it wasn't usually the punters who were the problem but the insurers and their agents (loss adjusters)

[Craigp]

This topic reminded me of this.  bare with it, lol

https://www.youtube.com/watch?v=OFal553wR3k

[Craigp]

"He was a carpet cleaner, a pretty good carpet cleaner......"

 

[Ian Gourlay]

Even experience Actors suffer with stage fright it all helps in giving a good performance as when you are on stage something just kicks in and then you are on high

[ian harper]

your confidence will come when something does go wrong and how you react to it and how that it received by the customer. true character always shows under pressure.