As above!
I was on a quote yesterday and the lady was so hostile from the minute i got there, telling me the cleaning will be done in two hours no longer, including making beds and removing every single item off every surface for dusting. This was a house owned by her dad - 84, he had stuff everywhere, ornaments everywhere, pens, creams everything. Then she said its not exactly rocket science is it, and proceeded to remove stuff off the window sill to see how long it took.
I just said, fortunately for me I choose who I work for and I won't be working for you. Thanked her for her time and said she needed to be less angry for a happier life and left. It felt good!