hello all I don't post on here much please read
I have a trolley system made by these people
http://www.window-tools.com/wash-and-reach-van-system.htm something in the pump box broke and the water stopped I could not find out what was wrong so I called both numbers and peter answered after explaining to him peter said its the relay do you want me to send one out
I said iam not very good with wires its an easy fix he explained but people have sent the whole box to me before by post.
SO I thought I would get clever and got him sent the relay and a switch out .
you know whats coming don't you
on removing the back of the box I started pulling the first wire as I pulled the wire snapped and my hand smacked of the side of the box pulling 2 other wires off and one wire did not belong to the relay I knew I was goosed/buggered
I called peter and explained iam going to have to send the box through the post and he said we will get it back as soon as possible
I sent this box on Saturday 25th may it didn't get sent till Tuesday 28th may because of the bank holiday I got this box back today 30th may 12noon fixed and ready to go how is that for service.
I found this guy very polite noligeable and comfortable to talk to not like some people who I have spoken to or met in there outlets no effence but some people do get edgey .he never he answered every question and knew what he was talking about.
if you have never dealt with this company try it just once I don't think you will be let down
IAM WRITING THIS FOR THE BENEFIT OF PEOPLE WHO HAVE BEEN MESSED ABOUT IN THE PAST???
good sevice