[Ferenc G.]

Can anyone recommend a company to deal with a non-payer customer? She is a right PITA, I had enough.
Its not a huge amount and honestly I do not care about the money, just want to teach her a lesson. She has this "oh, you are just a cleaner, you won`t do any harm" attitude and it really annoys me. Payment was due on completion and that was over a month ago. Rant over. Thanks for any input.

[Neil Jones]

Going through an almost identical situation to you at the minute, although mine is for over £400. I've sent a letter recorded delivery today stating they have seven days to make payment or it will be referred for collection.
I'm then going to use the Thomas Higgins letter, check it out.

[Paul Moss]

Do an online court claim, it will cost you 30 quid. Most of the time they pay up before going to court as it scares the poop out of them  

[Blacky]

Yes do money claim on line. We've done loads of them, I enjoy the process. Its Easy peazy, and if your lucky you'll give em a ccj to there name. Have fun.

[derek west]

thomas higgins, cost ya £2 plus vat and she'll pay straight away.

[Ferenc G.]

Thanks guys, can`t wait to see her reaction.

[mark turton]

a long story cut short on this subject i have a commercial that owes me 3k from january this year - company struggling to pay bills but manages some suppliers a regular small amount against what they owe.

as for me .. i have no contact about the invoices from them, no token gesture of payment. he is/was a friend and when i spoke about the outstanding he said 'comes to something when your friends chase you for money!'

company looks like a prime candidate for going belly up, at a lost how i could lever some angle for them to at least pay me some of it.

any ideas here would be very useful guys ? .... this was going to finance the lion share of cost towards a
airflex storm for me so im frustrated and peeved to say the least.

[jasonl]

I always say " I dont need the money , but you need to pay me"   always works .

[Shaun_Ashmore]

Tell her that you will sell the debt onto a collector, I once did that and got the money brought to me from the other side of the city.

Shaun

[james roffey]

I was involved in and around debt recover for many years so i never let a customer turn me over it really is the principle, i recently has a customer bounce a cheque for £45.00 i got my money, you do the job they are happy and they have the nerve to not pay you.  amazing how it make you fume when that happens.

Mark try my brother Ian at accountcollection.com 01702 431731 no collection no fee he may be able to help.

[Ferenc G.]

I sent an email at 9am this morning informing her that I am going to engage the services of Thomas Higgins solicitors to recover the outstanding amount. Also informed her that there is a possibility she has to pay the legal costs etc, and asked her to consider the consequences of the debt recovery process (effect on credit rating etc). Even included a link to the solicitors website. All in a very polite and professional manner. The money was on my account at 10am. Thanks guys.