[paul marshall]

for sale . a gardiners c l x pole complete with pole hose , fitting , and an extreme medium mixed wide brush , also a brand new full set of clamps and 2 brand nrw resi necks ... im after 100 pound for it all ...which i will put towards a new ioics pole ....... i bought this pole about 9 weeks ago as everyone said how good they were , but i just dont get it , i dont like the clamps , maybe its something im doing wrong but im adjusting them all the time and am working with them open some times as they are that stiff , so whoever buys it best come and have a look first , i dont want any advice on how to adjust it or take it apart and clean , i just want to get shut and try something else , i wont be selling for much less than 100 as  i may as well keep it a spare if i cant get half my cash back , maybe a true gardiners fan can give it the love and time it deserves

[Gav Camm lammy 283]

Paul iv a m8 in crocky who
Would buy this 
Txt me tomoz

[paul marshall]

the trouble is gav i dont know if its faulty or not , so he would have to see it first , colin has seen it so he may be able to shed some light on the subject , but i just cant work with it ,

[richywilts]

ID BE INTERESTED IN HAVING A LOOK PAUL GIVE US A SHOUT TMOZ 07894821844

[paul marshall]

its just goin to be first here gets it really lads my number is 07958959819 . but again i must stress it may be faulty unless everyone has trouble with the clamps

[Alex Gardiner]

the trouble is gav i dont know if its faulty or not , so he would have to see it first , colin has seen it so he may be able to shed some light on the subject , but i just cant work with it ,

Hi Paul

I asked you to email me a few weeks back about this pole when you previously posted, but I didn't hear from you.

These clamps have been on the market for 3 years now and have been fitted to over 10,000 poles so it is unlikely that the problem is just that you are not operating the pole/clamps correctly. It is far more likely that there is something wrong with the tubing sections - perhaps a faulty tube diameter.

Could you drop me an email on alex@agardiner.co.uk with your contact phone number and postcode (to make sure we get the right Paul Marshall) and I can arrange collection of the pole (and the emergency kit originally provided - we had heard of your reputation   ) to look into this fault.

Once I have seen it and identified the manufacturing fault then we can either give you a refund, or send the pole back for you to use or sell on as a properly functioning pole. I would advise that it is best not to sell it as it is, as it will be unlikely that it is a fault that anyone else can sort.

[Ste M]

now thats customer service for you, get it sent off paul otherwise you may get someone messing you about if they buy it

[paul marshall]

thanx alex , i didnt really want the  hassle of sending it back or paying postage , and i was sure i would just be told it was my own fault , so thought it a waste of time i did try to email you but this message kept coming up [ default mail clientis not properly installed ] im rubish on computers , anyway ive gone on your website and gone on contact form and have sent you my details , thanx paul

[paul marshall]

sorry now its saying a general script has apeared , i will get the kids to look into it tomorow [ more money ] and send you my details 

[Alex Gardiner]

sorry now its saying a general script has apeared , i will get the kids to look into it tomorow [ more money ] and send you my details 

Hi Paul

Don't worry. We'll give you a ring tomorrow to arrange collection.

[paul marshall]

thanx alex , cant say fairer than that

[paul marshall]

well as you can see its no longer for sale for now anyway , so i will delete this post tonight , i will leave it here for a few hours just so people who were interested can see whats going on ..i dont want to be known as a time waster 

[sean c]

im interseted would you post it i will pay postage of coarse cheers sean [ 07967965931]

[paul marshall]

sorry sean its on hold for now,

[paul marshall]

well alex said he would ring me , and at 9.09 am my phone rang , it was the very pleasent voice of anne , we can pick it up for you she said , oh great what day ?? well today she replied , oh great that was quick , and by 11am the pole was on itsway back to the equally pleasent cornwall , now thats service , mind you i have never complained or doubted gardiners customer service so i shouldnt be suprised , im just not struck on the pole [ im in the minoraty here i know ] so the best that can happen is i get a full refund , or my pole was faulty and repaired one works like a dream or worst case i can sell the repaired one under used but in good condition , either way im pleased with the result , thanx ann and alex , 

[Gav Camm lammy 283]

Paul Matty in crocky will defo
Have it !!

[DaveG]

Paul, ask Gardiners to send it straight to me 

[wfp master]

well as you can see its no longer for sale for now anyway, so i will delete this post tonight , i will leave it here for a few hours just so people who were interested can see whats going on ..i dont want to be known as a time waster 

oh well

[Ste M]

Thanks for the pole paul, £50 I'd be mad to of turned it down, can't believe all it needed was the clamps adjusting. Bargain

[paul marshall]

  45 pound ste i paid your petrol as well remember