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Poll

if customer isnt it and doesnt leave gate unlocked after text or call do you??

charge full price and clean fronts only
6.7%
3 (6.7%)
charge half price and clean fronts only
73.3%
33 (73.3%)
leave and reaarange another clean date
13.3%
6 (13.3%)
dump!!
6.7%
3 (6.7%)

Total Members Voted: 36

richywilts

  • Posts: 4262
just following on from other post
Richard Wiltshire
Window Clean Direct

richardwiltshire36@yahoo.co.uk
www.windowcleandirect.co.uk
07894821844

Neil Gornall

  • Posts: 640
We drive away and leave it till next month. If it happens often we dump.

lozsing

  • Posts: 406
I do fronts but charge them 75% so as to encourage them the remember to open gate.

robertphil

  • Posts: 1511
hurdle the gate

steven ainger

  • Posts: 1953
Ive got my little giant ladder which will stadle all 6ft gates so i still clean all the house.
I also have customers where i can climb over the garage , using the above ladder, if they forget to unlock the gate, but if i have to do this i charge them £2 extra for the extra time taken.
Normally encourages them unlock the gate

PoleKing

  • Posts: 8974
I charge 'per visit'
It's the same cost for front only if I was expecting to be able to do the backs.
Like Lozsing-encourages the customer to remember to open it if they know they will be paying anyway.
www.LanesWindowCleaning.com

It's just the internet. Try not to worry.

richywilts

  • Posts: 4262
nice way of putting it that darren

we charge per visit

its not fair i it if you have a big round it can cost a fair amount over the month doing just fronts only
Richard Wiltshire
Window Clean Direct

richardwiltshire36@yahoo.co.uk
www.windowcleandirect.co.uk
07894821844

Michael Peterson

  • Posts: 1741
i do the front and charge half, dosnt happen a lot though