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Domestic window cleaning, what do your custoner value
« on: February 02, 2013, 11:20:15 am »
Give me three of the most important expectations your customer requires of your service?

DaveG

  • Posts: 6347
Re: Domestic window cleaning, what do your custoner value
« Reply #1 on: February 02, 2013, 11:24:14 am »
Reliabilty

Workmanship

Trustworthiness

You can't polish a turd

Window Washers

  • Posts: 9036
Re: Domestic window cleaning, what do your custoner value
« Reply #2 on: February 02, 2013, 11:37:23 am »
Reliabilty

Workmanship

Trustworthiness


+1
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

lal

  • Posts: 1112

PoleKing

  • Posts: 8974
Re: Domestic window cleaning, what do your custoner value
« Reply #4 on: February 02, 2013, 12:18:51 pm »
Reliability trustworthiness price.
In any order depending on customer
www.LanesWindowCleaning.com

It's just the internet. Try not to worry.

paul marshall

  • Posts: 471
Re: Domestic window cleaning, what do your custoner value
« Reply #5 on: February 02, 2013, 12:40:46 pm »
er i think that just about covers it , ;D ;D
the more flyers i post , the luckier i seem to get ...

Granny

  • Posts: 823
Re: Domestic window cleaning, what do your custoner value
« Reply #6 on: February 02, 2013, 12:59:30 pm »
Cheap, Cheap, Cheaper ;D ;D

AuRavelling79

  • Posts: 25401
Re: Domestic window cleaning, what do your custoner value
« Reply #7 on: February 02, 2013, 01:06:13 pm »
Servility
Humility
Lack of backbone

 ;D
It's a game of three halves!

Dave Mills

  • Posts: 277
Re: Domestic window cleaning, what do your custoner value
« Reply #8 on: February 02, 2013, 01:22:39 pm »
Turning up the first time

Getting their windows clean

Keeping coming back

steve rix

  • Posts: 816
Re: Domestic window cleaning, what do your custoner value
« Reply #9 on: February 02, 2013, 02:17:11 pm »
10" willie

Window Washers

  • Posts: 9036
Re: Domestic window cleaning, what do your custoner value
« Reply #10 on: February 02, 2013, 02:18:43 pm »
10" willie
thats why im picking up your customers then  :-X
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

steve rix

  • Posts: 816
Re: Domestic window cleaning, what do your custoner value
« Reply #11 on: February 02, 2013, 02:21:25 pm »

DaveG

  • Posts: 6347
You can't polish a turd

gavinb

Re: Domestic window cleaning, what do your custoner value
« Reply #13 on: February 02, 2013, 04:36:29 pm »
Not peeing up the fence .

Closing the gate after you .

Not leaving the windows like a porthole .

sandy

  • Posts: 105
Re: Domestic window cleaning, what do your custoner value
« Reply #14 on: February 02, 2013, 07:59:02 pm »
Not coming back for the money

Re: Domestic window cleaning, what do your custoner value
« Reply #15 on: February 02, 2013, 11:27:11 pm »
Is the 10" made by Gardeners ? Is it telescopic carbon composite or modular?

steve rix

  • Posts: 816
Re: Domestic window cleaning, what do your custoner value
« Reply #16 on: February 03, 2013, 12:46:34 am »
Is the 10" made by Gardeners ? Is it telescopic carbon composite or modular?

100% organic material

rosskesava

  • Posts: 17015
Re: Domestic window cleaning, what do your custoner value
« Reply #17 on: February 03, 2013, 01:26:06 am »
Clean windows and the ability to count to three and to be able, even after a few beers, to spell the word 'customer' correctly.

 ;D
Just chant..... Hare Krsna, Hare Krsna, Krsna Krsna, Hare Hare, Hare Rama, Hare Rama, Rama Rama, Hare Hare. It's beats chanting Tory Tory or Labour Labour.

robertphil

  • Posts: 1511
Re: Domestic window cleaning, what do your custoner value
« Reply #18 on: February 03, 2013, 12:54:29 pm »
Servility
Humility
Lack of backbone

 ;D
thing is, after a while they can get cocky if they think you are humble. cocky and then snide comments can follow  .  i was discussing this with my workers last week and came to the conclusion that some customers could do with being frightened big time ,so that they would lose the cockiness .  one idea might be to get a real ugly strangers face at their window,snarling "im gonna eat you ! "