[Ian Gourlay]

Hi

The cost of getting a customer is high, so anything to increase response rates is worth looking at.

Just wondering if anybody has offered two weeks free cleaning to get customers
Commercial or Domestic.

[V Waters]

Ive only offered free cleans to get letting agent work ....with domestic customers the margins are often too small and they can be high maintenance but i usually say 'book a trial clean with us and if you're not completely happy at the end we wont charge you' it gets them in the door and i have confidence in my staff so ive never had to give it free yet....touch wood!