[Ian101]

Today started putting up prices .. note with slip if they're out or tell them there and then if they're in.

One lady when I told her she was going from £12 to £14 reacted by saying "yes no problem I understand everything else going up and so long as you stay in business thats the main thing" ..... 

Bottled on one old guy who when he came to the door told me I was lucky to find him home as he's been away a lot getting chemo for his throat cancer   ... left him at a tenner

[brynley]

i have had good reaction from all but one customer, i said to this old boy, this is the first time i have put up the price of your windows, he said no it's not, i replied i don't think so, so he said if you don't think so, don't come again.

what could i say to that.

[dazmond]

I lost 2 customers out of around 150 price rises.they kick in this month.already noticed a difference in extra earnings.its all good!