Had a custie text me yesterday saying that she was disappointed with finish of her windows. I cleaned them on Tuesday along with her two next door neighbours who haven't complained. Therefore my question is how long is a reasonable time for a custie to leave it before complaining?I'm going back to redo them but deep down I don't think it was wfp that caused it. More likley the weather!!
Good advice thanks. Though as a footnote I'll just say that on the day I did her windows I also took my car to the local car wash. However the very next morning there were all spots over the glass it looked awefull. Though we did have some rain overnight. So I was thinking maybe the same may have happened here.
Quote from: Klean07 on February 27, 2012, 11:20:35 amGood advice thanks. Though as a footnote I'll just say that on the day I did her windows I also took my car to the local car wash. However the very next morning there were all spots over the glass it looked awefull. Though we did have some rain overnight. So I was thinking maybe the same may have happened here.You would expect spots on the glass from a car wash because they don't use pure,n a wouldn't mention the rain causing it,if you turn up to clean her windows the next time and it's rainin,she will not be pleased.
DUMP ,someone had to say it
If a customer is not happy with the clean, it is good business sense to go back and redo the job.Time difference is not an issue.