Section I: Contracting authority
I.1) Name, addresses and contact point(s)
West Midlands Police, for itself and on behalf of Surrey Police Authority
and the other authorities named in Section 11.2
Contracts and Procurement unit, Police HQ, Lloyd House, Colmore Circus
Queensway
For the attention of: Mr Gordon Jones
B4 6NQ Birmingham
UNITED KINGDOM
Telephone: +44 3451135000
E-mail:
g.r.jones@west-midlands.pnn.police.ukFax: +44 1216265484
Internet address(es):
General address of the contracting authority:
http://www.west-midlands-pa.gov.ukAddress of the buyer profile:
www.west-midlands.police.uk/I.2) Type of the contracting authority
Regional or local authority
I.3) Main activity
General public services
Public order and safety
Social protection
I.4) Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting
authorities: yes
Section II: Object of the contract
II.1) Description
II.1.1) Title attributed to the contract by the contracting authority:
West Midlands Police and Surrey Police business transformation and service
delivery partnership.
II.1.2) Type of contract and location of works, place of delivery or of
performance
Services
Service category No 11: Management consulting services [6] and related
services
Main site or location of works, place of delivery or of performance: West
Midlands Police and Surrey Police force areas and potentially other UK
Police Force areas as named in this notice.
NUTS code UKZZ
II.1.3) Information about a public contract, a framework agreement or a
dynamic purchasing system (DPS)
The notice involves a public contract
II.1.5) Short description of the contract or purchase(s)
This procurement is being undertaken by West Midlands Police Authority as
lead authority in collaboration with Surrey Police Authority. West
Midlands Police Authority is acting jointly on behalf of itself and Surrey
Police Authority and the parties reserve the right to substitute one for
the other at any time at their absolute discretion. West Midlands Police
Authority is also acting on behalf of the organisations listed in II.2
without any obligation on them to participate.
West Midlands Police and Surrey Police wish to work with the private
sector to transform the delivery of future policing services, and have
interpreted transformation as integrating the best of business innovation
and ways of working while preserving the integrity of the office of
constable. The benefits of this relationship are anticipated to be:
improved experience of policing services by end users; realisation of cost
savings from transformation initiatives; more efficient delivery of
policing services; improved access by forces and others to private sector
capability; and a more innovative and cutting edge approach to 21st
century policing.
The purpose of entering into a strategic partnership with forces is to
deliver transformation across policing services. It is anticipated that
the strategic partner will also directly manage some services with the
forces. However, for reasons of policing specialism, operational risk and
public confidence, some activities will necessarily continue to be
delivered by police forces.
The forces wish to develop a sustainable business model that maintains and
improves the delivery of policing services to the public, while staying
within likely future funding settlements. The forces believe that
efficiencies are better achieved by taking a wider view of policing
activity rather than reducing the budgets of functional units. The forces
will publish a Memorandum of Information, available on application to the
procurement portal found at
www.bluelight.gov.uk. The Memorandum of
Information contains further information regarding the requirements of
West Midlands Police Authority and Surrey Police Authority.
The contract will be offered in two Lots: one lot comprising custody
services (lot 2) and another lot comprising all other services (lot 1).
Suppliers for both lots are required to deliver transformation across all
the respective services, with benefits realised across both forces. There
will also be policing activities within lot 1 that may be managed by the
supplier, in particular those comprising resources and infrastructure to
support the delivery of frontline policing. Suppliers may tender for one
or both Lots, but should be aware that bids for the lots will be evaluated
separately. The lot 2 supplier will be expected to work closely with the
lot 1 supplier in order to deliver integrated transformation across
services with the forces. The forces will maintain an option to novate the
contract for lot 2 to the successful lot 1 supplier, and the lot 1 scope
includes custody services to support this option.
The activities involved are covered by the 'Police Activity Glossary'
(PAG), which identifies the activities each police force conducts. Bidders
should note that not all these activities will necessarily be included in
the final scope, and that each police force will select some activities
from these areas where they see the best opportunities for transformation.
A revised version of the PAG is as follows:
Assure service - manage performance, maintain professional standards,
assure compliance, manage risk, provide legal services,
Bring offenders to justice - investigate crimes, detain suspects,
non-judicial disposal, develop cases, support prosecution,
Deal with incidents - respond to incidents, manage scenes of incidents,
investigate incidents, manage major incidents, support victims and
witnesses,
Lead service - support the Leadership of the organisation to develop
strategy, policy and plans, manage change, and manage partnerships,
Manage public engagement - patrol neighbourhoods, manage public
relations, manage customer relationships, report on performance, manage
contact,
Manage resources - manage suppliers, manage finance, manage people,
manage ICT, manage fleet and livestock, manage equipment, manage
facilities,
Protect the public - manage high risk individuals, improve communities,
protect vulnerable people, disrupt criminal networks, manage planned
operations, protect vulnerable places, manage licensing, manage road
safety,
Support operational services - manage duty and tasking, manage
forensics, provide specialist services, gather police information, manage
property and evidence, manage intelligence.
This list of services is not exhaustive and consideration may be given to
inclusion of additional services or options for additional services of a
similar nature to be provided on an incremental basis, which will assist
in delivering the forces objectives.
As well as service category 11 referred to in Section II.1.2 this
procurement engages the following service categories 1, 2, 5, 6, 7, 9,
10, 11, 12, 13, 14, 15, 17, 20, 21, 22, 23, 24, 25, 26 and 27. The initial
scope however is determined by the requirements of West Midlands Police
and Surrey Police Authorities which anticipate having requirements in all
of the above areas.
The initial scope for each lot will be determined by the requirements of
West Midlands Police and Surrey Police Authorities at the point of
contract. This initial scope will be shaped during the procurement process
so as to deliver the best possible transformational outcome in terms of
efficiency, cost savings and performance, within the constraints of what
can be legally delegated to the private sector partner(s). As the contract
progresses further services may be added incrementally (subject to
business case and success of the relationship). The forces envisage a
seven year term with potential to extend up to a further 3 years.
The potential value of contracts for West Midlands Police and Surrey
Police is estimated at 1.5 billion GBP over a 7 year period, based upon a
realistic potential scope outlined above. There is also a possibility that
other police forces may wish to join these arrangements, in which case the
potential value of contracts would grow proportionately. The upper
estimate for the contract value of 3.5 billion GBP assumes the
participation of additional forces. The total number of forces enabled to
participate will be limited in the interests of managing risk and the
viability of supply arrangements. The lower estimate of 300 million GBP
assumes only one of the 2 forces proceeds to contract with a conservative
view of scope.
West Midlands and Surrey Police have formed a joint team for the purposes
of this procurement activity and will be acting as one team throughout the
procurement process. The forces are seeking one partner for each Lot. The
forces wish to explore options for the precise form of contractual
relationship, including the possibility of a joint venture during
dialogue. While the forces have a high degree of commonality in their
requirements, they also wish to cater for specific requirements in their
local areas. To allow for this the forces envisage having separate service
contracts with the successful provider(s) or with a joint venture entity.
The anticipated start date for the contract is February 2013. Bidders
should note that this date falls after the expected appointment of Police
and Crime Commissioners, and that contracts would be subject to the
approval of the Police and Crime Commissioner for the force area
concerned, who will become the contracting authority.
Potential bidders should note that a Bidders' Conference has been
provisionally organised for 13.3.2012. Arrangements for this conference
will be confirmed to organisations registering for this procurement via
the police procurement portal,
www.bluelight.gov.uk.
This procurement is also being undertaken for the benefit of the following
organisations without any obligation on them to participate:
Avon & Somerset Police Authority, Bedfordshire Police Authority, British
Transport Police Authority, Cambridgeshire Police Authority, Cheshire
Police Authority, Cleveland Police Authority, Common Council of the City
of London, Cumbria Police Authority, Devon & Cornwall Police Authority,
Dorset Police Authority, Durham Police Authority, Dyfed-Powys Police
Authority, Essex Police Authority, Gloucestershire Police Authority,
Greater Manchester Police Authority, Gwent Police Authority, Hampshire
Police Authority, Hertfordshire Police Authority, Humberside Police
Authority, Kent Police Authority, Lancashire Police Authority,
Leicestershire Police Authority, Lincolnshire Police Authority, Merseyside
Police Authority, Norfolk Police Authority, North Wales Police Authority,
North Yorkshire Police Authority, Northamptonshire Police Authority,
Northumbria Police Authority, Nottinghamshire Police Authority, South
Wales Police Authority, South Yorkshire Police Authority, Staffordshire
Police Authority, Suffolk Police Authority, Sussex Police Authority,
Thames Valley Police Authority, The Mayors Office for Policing and Crime
(MOPC), Warwickshire Police Authority, West Mercia Police Authority, West
Yorkshire Police Authority, Wiltshire Police Authority.
At the time of publication of this notice, these authorities have not yet
made a positive election to participate in this procurement.
Accordingly, it is the intention that these other UK public organisations
should be able to rely on this procurement to purchase such deliverables
in accordance with procurement regulations without the need for any
further procurement process. It should also be noted that in the event of
restructuring within the police that this procurement will pass to
successor organisations.
II.1.6) Common procurement vocabulary (CPV)
98340000, 98341100, 90911000, 79210000, 75100000, 75122000, 75112000,
79341100, 79711000, 71200000, 79993000, 45210000, 72221000, 79400000,
79410000, 79000000, 70120000, 79512000, 55500000, 63100000, 90900000,
33950000, 92222000, 42961000, 50334400, 30200000, 72700000, 71500000,
64120000, 79430000, 66162000, 73422000, 72512000, 98380000, 80512000,
80411000, 66171000, 66170000, 79220000, 50111000, 48740000, 77314000,
79713000, 72120000, 71317200, 80560000, 85000000, 72253000, 79414000,
75231210, 72222000, 51600000, 51110000, 51900000, 64227000, 79700000,
72000000, 98341130, 79100000, 72710000, 64121100, 50312600, 50310000,
79300000, 79342000, 79900000, 85140000, 72212900, 72212200, 32400000,
18100000, 90919200, 79500000, 45453000, 66523000, 66520000, 79313000,
80570000, 79631000, 79630000, 79632000, 30120000, 34114200, 35200000,
75241100, 66140000, 64100000, 79823000, 79800000, 45216113, 75231230,
75231220, 34114210, 75231240, 79418000, 79421000, 70330000, 75242000,
79992000, 79996100, 50700000, 50620000, 50410000, 50610000, 50100000,
50300000, 73200000, 55300000, 45454000, 80550000, 79999000, 79710000,
48000000, 80511000, 79330000, 79624000, 79621000, 63700000, 79714000,
72220000, 32500000, 64200000, 64210000, 79714100, 80620000, 80520000,
80500000, 79530000, 66600000, 66160000, 66161000, 50111100, 50111110,
80530000, 72720000
II.1.7) Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.
Lots
This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9) Information about variants
Variants will be accepted: yes
II.2) Quantity or scope of the contract
II.2.1) Total quantity or scope:
This procurement is being undertaken by West Midlands Police Authority as
lead authority in collaboration with Surrey Police Authority. West
Midlands Police Authority is acting jointly on behalf of itself and Surrey
Police Authority and the parties reserve the right to substitute one for
the other at any time at their absolute discretion. West Midlands Police
Authority is also acting on behalf of the following organisations without
any obligation on them to participate:
Avon & Somerset Police Authority, Bedfordshire Police Authority, British
Transport Police Authority, Cambridgeshire Police Authority, Cheshire
Police Authority, Cleveland Police Authority, Common Council of the City
of London, Cumbria Police Authority, Devon & Cornwall Police Authority,
Dorset Police Authority, Durham Police Authority, Dyfed-Powys Police
Authority, Essex Police Authority, Gloucestershire Police Authority,
Greater Manchester Police Authority, Gwent Police Authority, Hampshire
Police Authority, Hertfordshire Police Authority, Humberside Police
Authority, Kent Police Authority, Lancashire Police Authority,
Leicestershire Police Authority, Lincolnshire Police Authority, Merseyside
Police Authority, Norfolk Police Authority, North Wales Police Authority,
North Yorkshire Police Authority, Northamptonshire Police Authority,
Northumbria Police Authority, Nottinghamshire Police Authority, South
Wales Police Authority, South Yorkshire Police Authority, Staffordshire
Police Authority, Suffolk Police Authority, Sussex Police Authority,
Thames Valley Police Authority, The Mayors Office for Policing and Crime
(MOPC), Warwickshire Police Authority, West Mercia Police Authority, West
Yorkshire Police Authority, Wiltshire Police Authority.
At the time of publication of this notice, these authorities have not yet
made a positive election to participate in this procurement.
Estimated value excluding VAT:
Range: between 300 000 000 and 3 500 000 000 GBP
II.2.2) Information about options
Options: yes
Description of these options: The forces envisage a 7 year term with
potential to extend up to a further 3 year period following a review (7 +
3).
Provisional timetable for recourse to these options:
in months: 84 (from the award of the contract)
II.3) Duration of the contract or time limit for completion
Duration in months: 120 (from the award of the contract)
Information about lots
Lot No: 1
Lot title: All services
1) Short description
Selected services to support the delivery of frontline policing.
2) Common procurement vocabulary (CPV)
98340000, 98341100, 90911000, 79210000, 75100000, 75122000, 75112000,
79341100, 79711000, 71200000, 79993000, 45210000, 72221000, 79400000,
79410000, 79000000, 70120000, 79512000, 55500000, 63100000, 90900000,
33950000, 92222000, 42961000, 50334400, 30200000, 72700000, 71500000,
64120000, 79430000, 66162000, 73422000, 72512000, 98380000, 80512000,
80411000, 66171000, 66170000, 79220000, 50111000, 48740000, 77314000,
79713000, 72120000, 71317200, 80560000, 85000000, 72253000, 79414000,
75231210, 72222000, 51600000, 51110000, 51900000, 64227000, 79700000,
72000000, 98341130, 79100000, 72710000, 64121100, 50312600, 50310000,
79300000, 79342000, 79900000, 85140000, 72212900, 72212200, 32400000,
18100000, 90919200, 79500000, 45453000, 66523000, 66520000, 79313000,
80570000, 79631000, 79630000, 79632000, 30120000, 34114200, 35200000,
75241100, 66140000, 64100000, 79823000, 79800000, 45216113, 75231230,
75231220, 34114210, 75231240, 79418000, 79421000, 70330000, 75242000,
79992000, 79996100, 50700000, 50620000, 50410000, 50610000, 50100000,
50300000, 73200000, 55300000, 45454000, 80550000, 79999000, 79710000,
48000000, 80511000, 79330000, 79624000, 79621000, 63700000, 79714000,
72220000, 32500000, 64200000, 64210000, 79714100, 80620000, 80520000,
80500000, 79530000, 66600000, 66160000, 66161000, 50111100, 50111110,
80530000, 72720000
5) Additional information about lots
The areas of policing activities which may be included in the scope of the
relationship with a private sector partner under lot 1 will comprise the
resources and infrastructure that support the delivery of frontline
policing. The purpose of entering into a strategic partnership with forces
is to deliver transformation across policing services. It is anticipated
that the strategic partner will also directly manage some services with
the forces. However, for reasons of policing specialism, operational risk
and public confidence, some activities will necessarily continue to be
delivered by police forces.
The activities involved are covered by the 'Police Activity Glossary'
(PAG), which identifies the activities each police force conducts. Bidders
should note that not all these activities will necessarily be included in
the final scope, and that each police force will select some activities
from these areas where they see the best opportunities for transformation.
A revised version of the PAG is as follows:
Assure service - manage performance, maintain professional standards,
assure compliance, manage risk, provide legal services,
Bring offenders to justice - investigate crimes, detain suspects,
non-judicial disposal, develop cases, support prosecution,
Deal with incidents - respond to incidents, manage scenes of incidents,
investigate incidents, manage major incidents, support victims and
witnesses,
Lead service - supports the Leadership of the organisation to develop
strategy, policy and plans, manage change, and manage partnerships,
Manage public engagement - patrol neighbourhoods, manage public
relations, manage customer relationships, report on performance, manage
contact,
Manage resources - manage suppliers, manage finance, manage people,
manage ICT, manage fleet and livestock, manage equipment, manage
facilities,
Protect the public - manage high risk individuals, improve communities,
protect vulnerable people, disrupt criminal networks, manage planned
operations, protect vulnerable places, manage licensing, manage road
safety,
Support operational services - manage duty and tasking, manage
forensics, provide specialist services, gather police information, manage
property and evidence, manage intelligence.
This list of services is not exhaustive and consideration may be given to
inclusion of additional services or options for additional services of a
similar nature to be provided on an incremental basis, which will assist
in delivering the forces objectives.
The lot 1 supplier will be expected to work closely with the lot 2
supplier in order to deliver integrated transformation across services
with the forces.
Lot No: 2
Lot title: Custody services
1) Short description
The provision of custody services.
2) Common procurement vocabulary (CPV)
98340000, 98341100, 90911000, 75122000, 75112000, 79711000, 71200000,
79993000, 45210000, 79000000, 70120000, 79512000, 55500000, 63100000,
90900000, 33950000, 92222000, 50334400, 30200000, 72700000, 71500000,
64120000, 79430000, 66162000, 72512000, 50111000, 48740000, 79713000,
72120000, 71317200, 80560000, 72253000, 75231210, 51600000, 51110000,
51900000, 64227000, 72000000, 98341130, 79100000, 72710000, 64121100,
50312600, 50310000, 79900000, 85140000, 72212900, 72212200, 32400000,
18100000, 90919200, 45453000, 79313000, 79631000, 79632000, 30120000,
34114200, 35200000, 75241100, 66140000, 79823000, 45216113, 75231230,
75231220, 34114210, 75231240, 70330000, 79992000, 79996100, 50700000,
50410000, 50610000, 50100000, 50300000, 55300000, 45454000, 80550000,
79999000, 79710000, 80511000, 79330000, 79624000, 79621000, 63700000,
79714000, 64210000, 79714100, 80520000, 79530000, 66160000, 66161000,
50111100, 50111110, 72720000, 79410000
5) Additional information about lots
The areas of policing activities that may be included in the scope of the
relationship with a private sector partner under lot 2 will comprise
custody services. The police forces aim to enter into a strategic
partnership with the supplier to support transformation across the full
range of custody services. The lot 2 supplier will be expected to work
closely with the Lot 1 supplier in order to deliver integrated
transformation across services with the forces. The forces will maintain
an option to novate the contract for lot 2 to the successful lot 1
supplier, and the Lot 1 scope includes custody services to support this
option.
Section III: Legal, economic, financial and technical information
III.1) Conditions relating to the contract
III.1.1) Deposits and guarantees required:
A performance bond, parent company guarantee or other forms of appropriate
security may be required. Further details will be set out in the tender
documents.
III.1.2) Main financing conditions and payment arrangements and/or
reference to the relevant provisions governing them:
Details of any financing conditions and payment arrangements will be set
out in the contract documents and will be developed further during
dialogue.
III.1.3) Legal form to be taken by the group of economic operators to
whom the contract is to be awarded:
Where a consortium or other grouping of suppliers submits a bid, such
consortia or grouping must nominate a lead organisation to deal with West
Midlands Police and Surrey Police Authority on all matters relating to the
contract. All consortium members or grouping will be required to be
jointly and severally liable in respect to the obligations and liabilities
relating to the contract. The Authority reserves the right to require a
successful consortium to form a single legal entity in accordance with
regulation 28 of the Public Contracts regulations 2006.
III.1.4) Other particular conditions
The performance of the contract is subject to particular conditions: yes
Description of particular conditions: Under this project the service
provider and its supply chain will be required to actively participate in
the achievement of social and/or environmental policy objectives relating
to the recruitment and training and supply chain initiatives. Accordingly
the contract performance conditions may relate in particular to social and
environmental considerations.
III.2) Conditions for participation
III.2.1) Personal situation of economic operators, including requirements
relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements
are met: Will be specified in the pre-qualification questionnaire (PQQ)
documentation.
III.2.2) Economic and financial ability
Information and formalities necessary for evaluating if the requirements
are met: Will be specified in the PQQ documentation.
Minimum level(s) of standards possibly required: Minimum level(s) of
standards possibly required as specified in the PQQ documentation.
III.2.3) Technical capacity
Information and formalities necessary for evaluating if the requirements
are met:
Will be specified in the PQQ documentation.
Minimum level(s) of standards possibly required:
Minimum level(s) of standards possibly required.
As specified in the PQQ documentation.
III.3) Conditions specific to services contracts
III.3.1) Information about a particular profession
Execution of the service is reserved to a particular profession: no
III.3.2) Staff responsible for the execution of the service
Legal persons should indicate the names and professional qualifications of
the staff responsible for the execution of the service: no
Section IV: Procedure
IV.1) Type of procedure
IV.1.1) Type of procedure
competitive dialogue
IV.1.2) Limitations on the number of operators who will be invited to
tender or to participate
Envisaged minimum number 3: and maximum number 5
Objective criteria for choosing the limited number of candidates:
Evaluation criteria as set out in the PQQ document and through the
evaluation of an outline proposal.
IV.1.3) Reduction of the number of operators during the negotiation or
dialogue
Recourse to staged procedure to gradually reduce the number of solutions
to be discussed or tenders to be negotiated yes
IV.2) Award criteria
IV.2.1) Award criteria
The most economically advantageous tender in terms of the criteria stated
in the specifications, in the invitation to tender or to negotiate or in
the descriptive document
IV.2.2) Information about electronic auction
An electronic auction will be used: no
IV.3) Administrative information
IV.3.1) File reference number attributed by the contracting authority:
WMPA/BPP02
IV.3.2) Previous publication(s) concerning the same contract
no
IV.3.3) Conditions for obtaining specifications and additional documents
or descriptive document
Time limit for receipt of requests for documents or for accessing
documents: 9.3.2012 - 12:00
Payable documents: no
IV.3.4) Time limit for receipt of tenders or requests to participate
4.4.2012 - 12:00
IV.3.5) Date of dispatch of invitations to tender or to participate to
selected candidates
10.5.2012
IV.3.6) Language(s) in which tenders or requests to participate may be
drawn up
English.
IV.3.7) Minimum time frame during which the tenderer must maintain the
tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.3.
Conditions for opening tenders
Date: 4.4.2012
Persons authorised to be present at the opening of tenders: no
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement: no
VI.2) Information about European Union funds
The contract is related to a project and/or programme financed by European
Union funds: no
VI.3) Additional information
Parties interested in this contract should register their interest on the
police procurement portal found at
www.bluelight.gov.uk no later than the
date and time specified in Section IV.3.3, to request a Memorandum of
Information and pre-qualification questionnaire (PQQ).
All of the bidders who pass the PQQ (in accordance with the PQQ evaluation
methodology) will be invited to submit outline proposals. These proposals
will be opened and evaluated, following which a further de-selection shall
occur in accordance with the evaluation criteria. Successful tenderers
will be invited to participate in the competitive dialogue process.
The Contracting Authority reserves the right to change or terminate
without notice the procedure for awarding the contract at any time without
liability. Tenders and all supporting documentation must be priced in
sterling. The Contracting Authority reserves the right to approve any and
all subcontracting appointments the successful tenderer may make when
providing services under any resulting contract.
Any agreement entered into will be governed by English law and will be
subject to the exclusive jurisdiction of the English and Welsh courts. The
Contracting Authority does not bind itself to accept any tender and
reserves the right to cancel the tendering process at any point. The
Contracting Authority is not bound to award the contract and if the
contract is awarded, the Contracting Authority can award part or parts
only. The Contracting Authority shall not be liable for any tender costs,
not just costs associated with the expression of interest, incurred by
those expressing an interest in tendering for this contract opportunity.
The Contracting Authority accepts that the Business Transfers Directive
2001/23/EC as implemented by thE Transfer of Undertakings (Protection of
Employment) Regulations 2006 will apply to the transfer of personnel from
the contracting authority under this procurement. The Contracting
Authoritys detailed requirements will be set out in the contract
documents.
VI.4) Procedures for appeal
VI.4.1) Body responsible for appeal procedures
Royal Courts of Justice
Strand
WC2A 2LL London
UNITED KINGDOM
Telephone: +44 2079477882
Internet address:
http://www.justice.gov.ukFax: +44 2079476740
VI.4.2) Lodging of appeals
Precise information on deadline(s) for lodging appeals: The contracting
body will observe a standstill period following the award of the contract
and conduct itself in respect of any appeals in accordance with the Public
Contracts Regulations (2006) as amended by the Public Contracts
(Amendments) Regulations (2009).
VI.4.3) Service from which information about the lodging of appeals may
be obtained
Cabinet Office
70, Whitehall
SW1A 2AS London
UNITED KINGDOM
Telephone: +44 2072763000
Internet address:
http://www.cabinetoffice.gov.ukVI.5) Date of dispatch of this notice:
23.1.2012