Just finished an EOT clean for a local landlord. While doing the clean I pulled a venetian blind open th open a window and it fell down. She has rung in a bit of a state to suggest that I make an insurance claim or compensate her financially for this event. My initial instinct is to insist that I cant be responsible for her blind being faulty and insecure but I'm wondering how you would deal with this situation.
I did say to her that although it was me that told her that her blind fell down - if I hadnt opened it - it would have been her new tenant.