Perhaps instead we really all should form/join/support some form of trade body that has the clout to advertise on behalf of its qualified membership to do a decent job, and explain things to customers who currently know no better?
I still find that a large number of customers have either had a Vax, Bissel or rented a Rug Doctor at some stage. So having their carpets cleaned is obviously important to them and eventually they come round to hiring a pro...
Quote from: Colin Day on December 20, 2011, 09:49:04 pmI still find that a large number of customers have either had a Vax, Bissel or rented a Rug Doctor at some stage. So having their carpets cleaned is obviously important to them and eventually they come round to hiring a pro... is that after they have had you round Neil