[M.Acorn]

3 complaints per every 9 jobs,my word that is pretty high.I get a lot of stick on here,not so much recently due to what's going on,but I have only had about 3 call backs in the 7 years I have been running !!
Must be doing something right.

[Colin Day]

I think most of us imagine you as unlucky Alf from the Fast Show, Mark....

http://www.youtube.com/watch?v=pQfqxb2Nuk8

[M.Acorn]

 

Don't think I am unlucky ! Think I get away quite lightly in most circumstances,as it could always have been much much worse !

[Colin Day]

That's the spirit mate...

I had a really bad day on Friday, I knew it was gonna be a bad one as soon as I woke up...

Parking ticket was involved too....

[garry22]

I must have misread that.

One complaint in every three jobs?

Surely that is not true.

[Carpet Dawg]

I've had a few call backs this year. Usually get 1 or 2 a year. (Thats working 6 full days a week, 2 - 5 jobs a day) But this year has been mad! I've had 6 call backs already! All have been silly wee things tho, or customers being t1ts..

[Neil Williams]

For years now I`ve been averaging 3 complaints for every 9 jobs done.
The last three years it has dropped to 3 complaints for every 8.

I'm hoping you've written that wrong because the complaints are increasing by changing from 1 in 3 to 1 in 8

If it has got to that situation then seriously it is time to give it up, because you're either promising the world and not delivering or have lost any interest in the business.
I got there with the window cleaning and when I started hating it I started not to give a hoot...so it was time to sell that on to people who did care and focus on the part of the business I enjoyed more.

[james roffey]

Suppose i should not be tempting fate !  but i have been going for just over two years and had one call back which resulted in her using me again this year which surprised me, i asked her why she wanted me back as i thought she was not happy as she had to call me back, her response was its because you came back and sorted the problem out without any fuss.
If you had had complaints on a third of the jobs you do either this is a joke or you are doing something very wrong.

PS
carpet dawg, 5 jobs a day how the f... do you do that many in a day ? wow

[Carpet Dawg]

A strong work ethic, god like skills and Monster



 

[L.Doubtfire - The Blade Runner]

Yep Neil,got it in one.The complaints increased ,hard to believe
But true in my case.
Any footie fans on the group ? Look at Arsne Wegner at Arsneal,
Has he lost his majic touch?Like me,perhaps he`s been at it too
Long ( like me).His touch might come back.
It happened to Malcome Allison at Man City.
Shurley there`s someone on the group who remembers the Mercer/
Alison combination of the 60`s and 70`s ?
Big Mal,no longer with us,a shame,
My sell by date,been and gone Neil.


Lewis  Doubtfire