[sunshine windows]

Just in my head and thought i'd share.

Called a customer Monday afternoon, having just billed her, without realising that she should have been billed for an outstanding payment from the last clean also (Left a message on answer machine).

She calls me back and very politely assures me that she had paid for the previous clean.

Now i know i'm nearly perfect  , but am still liable to make the odd mistake when it comes to keeping the records so i said not to worry about the previous payment.

She called me back about 5 minutes later to tell me that she had just found the last envelope in amongst her cheque book and couldn't have been more apologetic. Double payment on its way.

I thought fair play to her cause she could of easily got away with a £20 payment.

[Steven Shoreditch]

Charge double next time.

[lee_dewing]

been there, custy spoke to me at door and said i'l leave you to it

I said did you want to pay now?

I already just did.

Cleaned windows saying to myself i know he never paid, checked my wallet and pockets added up work i'd done.

In the end i left him a note with bill threw letter box, he still protested he'd paid, then he come out sheepish, 1 min later and found money on the sideboard

[TomCrowther]

One of my customers, a great old guy {torpedoed 3 times in WW2} was in and out of his garage when I was cleaning his windows time before last. Came to pay me when he had finished and couldn't find his wallet. After a good search and retracing his steps, he found it in the garage, in the freezer!