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Sean Dyer

  • Posts: 2947
WCP Information Gone
« on: June 05, 2011, 06:25:37 pm »
Opened up window cleaner pro and all my info is gone, yet the round names are there, but no jobs listed and no past history?

Got a backup from a week or so ago , but what is going on???
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Pope vader

  • Posts: 1944
Re: WCP Information Gone
« Reply #1 on: June 05, 2011, 06:56:29 pm »
did bluefrog have this the other week
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Sean Dyer

  • Posts: 2947
Re: WCP Information Gone
« Reply #2 on: June 05, 2011, 07:13:19 pm »
ll have a look

its really annoying, it has some financial stuff in there, its obviously not lost, just not being displayed for some glitch or soemthing

I cant plan this weeks work properly though or see debt so ita annoying, and i dont have as recent a backup as i thought!
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ronnie paton

  • Posts: 3245
Re: WCP Information Gone
« Reply #3 on: June 05, 2011, 07:51:24 pm »
this is very concerning has there has been several simalar problems lately.

can any one confirm that window cleaner pro has sorted these out or is willing to or are they washing there hand with the program now.


i need to know whether i need to find a new program has i can not risk losing data
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ronnie paton

  • Posts: 3245
Re: WCP Information Gone
« Reply #4 on: June 05, 2011, 07:57:18 pm »
Basic Support Package Free
Our Basic Support Package allows you to receive non urgent support and help and includes the following benefits:


1 Month Gold Support
As a new user you will recieve free Gold Support for the first month of use.

Email Support Only
For any problems or questions you will get full support via email.

72 Hour Response Time
We will get back to you with an answer in a maximum of 72 working hours.

Critical Software Updates for Version 2
All critical software updates to version 2 of the software.

Natured Updates for Version 2
You will receive other updates upto a year after they are released to Gold support members.
 
 there still selling the programe and this is what they say about support, so im guessing they will sort out any problems and should do, but i really cant remeber the last update so i will contact them.
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dave0123

  • Posts: 3553
Re: WCP Information Gone
« Reply #5 on: June 05, 2011, 09:52:49 pm »
There isn't going to be any more updates. I changed software as soon as they said they are not going to update it any more .. to un reliable if you ask me and when ever i emailed the address on there site never got replies at all..


George does a lot of what WCP will do now and its a lot easier to use and understand.
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Dave.
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