steve i think if i tried sending cards etc up here (manchester) people would automatically think i was creeping for tips!and thats what i think as well!custies are just cashcows to most of us with a few good custies here and there that we are fond of but not enough to send them a xmas card!!
its brown nosing in my view.a bit like people who sponsor charities but the real reason for their interest is gaining more business!!
dazmond