You say "blue 500psi", is the colour important - mine is red, does that mean a different pressure rating?
How long did it take for you to service your pump, and had you done one before, also did you need any specialist equipment?
I don't think anything is wrong with my pump although it could be a little worn. When I first got the machine if I switched the pump off at say 200PSI the gauge would stay at 200PSI which must mean that the system was totally water-tight internally - however now it immediately drops back down to zero which suggest internal leakage in the pump or across the relief valve on the front of the machine.
Also, virtually every time I use the machine now I have to prime the pump where as before I never had to.