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for someone who appears so against this eco stuff it's odd that you can't stay out of this thread.
i offer only eco from one of the businesses i trade under (it's in the sig but can also be found at new site
www.cleansurrey.co.uk) and customers do really like the idea. The idea is not that it saves the earth but that the chemicals are far less harsh so less of a risk to your health. i started using eco products as i used to work for a company that would provide all sorts of nasties and it really bugged me. that is the benefit of being eco. anyone can clean a house/office, but few will clean using the eco products leaving a cleaner clean
kelley: i've mentioned before but perhaps you didn't see my reply. MDR which can be bought from window clean centre is a fantastic limescale remover, really really fantastic for taps and showers, not so good for putting down the loo though. it's 6 times more expensive then the cheaper harsh chemicals like harpic but it lasts longer then 6 times the amount harpic does as a little goes a long way and it makes life so much easier as it's very thick and far easier to deal with (doesn't smell and far kinder to your skin). only downside to mdr i find is on very bad limescale doors it can take a bit longer to get off.
for general cleaning i find eco products work good enough and should be used. you'll come across odd problems and perhaps take a little longer to find an alternative but there usually is a green alternative which does the job.
for deep cleaning i find most jobs can be done with eco products still but you will come across mould and grease which eco products aren't up to the job of cleaning in a decent amount of time. this is why we also trade under another name so we can offer a deep deep cleaning service, and a cleaner clean cleaning service
sgray: imo you shouldn't offer the 2 types of products as a choice. once you get to know what are the alternatives to the typical products you can be confident enough to offer green unless it's really bad and focus on that far more. i see companies say green cleaning isn't something customers care about and it doesn't sell, but they only put a little paragraph at the bottom of the site saying "we can also offer green chemicals." doesn't put much confidence in that style of cleaning and will be something most of their customers wont be bothered about as they aren't really selling the idea.
email me if you have any questions.