Chatting to kev the coach on the other forum whose got a book to flog but they wont let him on here he defines everything in terms of marketing.But there are three aspects to our job
Operations
Marketing
Administration
The marketing has to take a back seat when you can't really cope with what you have already.Being good at Operations has a lot to do with motivation and accepting the ideas of others.Admin i'm trying to master wcpro, the better i get at it, the better my admin.