all the time, on the domestic side it was our biggest hirer it's what tempted me into the game in the first place, after completing an iicrc course i was suprised in the difference between proffesional cleaning and hiring the machine some of the things i was advised to tel the customer was a complete load *%$*, as far as i know the contract that the customer signed was standard for all pieces of kit hired therefore i am sure a general small print disclaimer was included. I never had any customers say they damaged their carpet, people were paying on average 40 squid to hire a puzi 100(very weak machine compared to proff machines) inc a 1 litre solution.
best regards
mat
p.s
my name has been mentioned in the context of cc before it's quite a sore point really maybe we shud have words
p.s
just kiddding