Ray and Jackie'
Just my tenpennuth but when I was with SM we allways put WITHOUT PREJUDICE at the top of all our legal letters, ie report queries, carpet inspection reports, or queries from Insurance Companies or Loss Adjusters. I cant remember why but it seems to exonerate or protect you from a biased angle.
Also in the Terms and Conditions a couple are relevent here;
'Any claim in respect of goods and or services provided by the supplier under the terms of the contract must be made to the supplier within 48 hours from the time of the provision of the goods or services by the supplier(you) and the client allows the supplier every opportunity to rectify or make good the matters giving rise to such complaint.
Any dispute arising between the client and supplier will be reffered to arbitration by an independant arbitrator to be agreed between the two parties, the costs of such arbitration to be borne, in the absence of any agreement between the client and supplier, by the party whom the arbitrator decision is made.'
That last bit is worth it alone, it means that the loser pays and I can tell you personally they dont usually go after you if they think they are going to have to pay for a report they will probably lose. Get him to get a proper report done by a registered building surveyor that will stand up in Court, not his 'mate', we can all see he wont.
I cant see why he wants to email you all the time, if he wants a trail just write to you, it will get to you. When he writes to you write back saying you have no further interest in the matter unless he provides a report, and dont answer his letters, you dont have to unless it gets legal.
Good luck
Murky