[24-7 S C Services]

HI Everyone,

Does anyone have a ‘Terms and Conditions’ for wfp? Which they give to their clients?

Before I spend out more money and nip down to the Solicitors and have them written up, I would be interested in viewing other peoples if possible.

Areas I feel need to be covered: -

1)   Leaking seals and frames
2)   Windows left open, therefore cannot be cleaned
3)   Paint flaking and falling off
4)   Rotten window frames
5)   Payment terms

There are just a few, all suggestions would be welcomed


Many Thanks

Andrew

[matt]

HI Everyone,

Does anyone have a ‘Terms and Conditions’ for wfp? Which they give to their clients?

Before I spend out more money and nip down to the Solicitors and have them written up, I would be interested in viewing other peoples if possible.

Areas I feel need to be covered: -

1)   Leaking seals and frames

I do near 400 houses and a odd 1 leaks, but its not even a trickle of water

2)   Windows left open, therefore cannot be cleaned

I just push them closed with my brush, if that does work, just be carefull and take a bit more time, i never miss a window

3)   Paint flaking and falling off

This happen if you do the trad way aswell, not a concearn

4)   Rotten window frames

See above, the water is only like a small downpour of rain, nothing to worry about

5)   Payment terms

Cannot help you here i am afraid, as we are all different

There are just a few, all suggestions would be welcomed


Many Thanks

Andrew

replied in RED, I am not sticking up for WFP, just pointing out what i think

[Sir Squeaky]

4)   Rotten window frames

See above, the water is only like a small downpour of rain, nothing to worry about

But rain doesn't scrub fragile frames with a big hairy brush. :

It's nothing like trad.
You can do it carefully if you're in front of the window to see it properly.

[matt]

4)   Rotten window frames

See above, the water is only like a small downpour of rain, nothing to worry about

But rain doesn't scrub fragile frames with a big hairy brush. :

It's nothing like trad.
You can do it carefully if you're in front of the window to see it properly.

if its that fragile then its REALLY ROTTEN, as a carpenter who has removed ALOT of rotten windows and doors, they must be VERY bad to fall apart with a bit of water and a light brush

I dont SCRUB frames, i clean the GLASS, so if it looks that bad, just do the glass

[Moderator David@stives]

24-7

i see where you are coming from it is better to cover your back .
as we all know how some customers can be.

ie just in case.

[24-7 S C Services]

Hi David,

Yep, I prefer to have all angles covered, and then there is no come back.

I did a signage clean over the bank holiday weekend and the shop has complained that there was a pool of water on the floor when they returned on Tuesday.

However, we had a massive hail storm and down-poor here over the weekend also.

I offered to come down and clean the water up and inspect their site to see where the water came in from, but they declined the offer.

Anyway, a good bit of terms and conditions will avoid this or the comeback from it anyway. I have cleaned a few windows with really bad flaking paint etc and I ask my clients to sign a waver agreement on these. Then they cannot claim for a new paint job. Trouble is today, everybody is too eager to claim.

Andrew

[thewindowcleaner1]

I saw this on an office today

"If we can't manage the risk we don't do it"