[karlosdaze]

STEVE.
So if you want to know about the chemical economics of pole systems, ask a real industrial chemist, like myself or Sean Burke,  MD of BRODEX Ltd,  OCS do...!  
Sean Rimmer BSc (Sales manager)BRODEX Ltd
aka Dom Matrix (dont go there..!)

Please tell me the "chemical economics" of a pole system.
I repeat, do you have a web site?

[Peter Fogwill]

Well Sean if it was not your intention you do a good job of doing what you intend not to do.

I won't deny emergencies never come up, but the country if full of one-man businesses that run very successful businesses, and they have holidays.  The country is also full of large limited companies that say Mr Whoever is away on holiday and you will have to wait until he returns.

I would also like to add, that should a customer have a problem with any of my equipment during their 12 month guarantee period, it is replace next day delivered to their address without even me seeing the faulty equipment first, they just send it on later.  How many limited companies do that?

Seasons greetings to you as well,

Peter Fogwill

[Peter Fogwill]

Peter F
Most one man companies generally dont operate on a national basis and with respect you did not address what happens to client requests on your holidays. However, I think your offer of no quibble, next day replacement of any item, without return of defective goods, is admirable by any industry standards (apart from holidays) and I wish you every success for the future.
 I cant discuss crash testing with you or anybody else on this forum.  

I never had any client requests while on holiday that couldn’t wait until I got back, and nothing went wrong with anyone’s system.  I did have my mobile with me for anyone who may have had an emergency, but no one did.  I did get a couple of request from customers who wanted to buy equipment, but I explained I was on holiday and I would post it when I got back.  No one seemed to mind, and I never lost any orders through it.  They probably got it quicker than a limited company could have gave them it, even having to wait until I got back from holiday.

I never asked you to discuss crash testing, I never even mentioned it.  What I did say and you never answered is, what certification do you have to say your system is safer than mine? In other words how do you know it is? Surely not just because you are a limited company?

Even if you had carried out crash testing, unless you tested my system you would still not know if it were safer.  Only OTT can say for sure one system that may not be safe, that is the one they tested along with theirs.  

Peter Fogwill

[Neil]

Well-said Peter
Indecently did Brodex spring up from nowhere as a Ltd company or did it start out like so many other Ltd companies as a small enterprise being run by someone with a love of their job
Personally I would rather deal with an individual like Peter than Be put on HOLD and listen to MUZAK for ten minutes and then end up speaking to a totally different person than last time who doesnt know me from Adam!!!
And so what if someone wants to have a holiday? At least then I know he is a real person in the Real world not a Boffin with his head in a book.

[Neil]

Dom Matrix aka BRODEX
Sorry that wasnt meant to be a personal dig but more of a generalization

[karlosdaze]

I'm sorry Dom, I don't understand how you can't answer the straight questions put forward to you, and you seem to answer questions no one has asked! :-/
For instance:-"Chemical economics", lovely sounding word. Do you mean budgeting on an everyday basis for filter media?
boffins for sci-fi fans only
What does this mean?
Personally I can't see what the big deal about being an industrial chemist is? I was a chemical technician for I.C.I. and a controller for Essex & Suffolk water. I still learn't more about the systems from Peter in relation to Pole operation. Its the guy who uses the system and makes it for the worker, more than, I can tell you all the different elements in a drop of water. Lets face it, once you have your filter hard/soft system in place & you can change the filters, your about done with the water specification side. All other information or irregularities on the water side to do with water process in the pole cleaning industry are pretty standard. I feel you are trying to "sell" your self/system on the water process part more than the operation part. Thanks for sending the web link by the way.
I can also back-up Peters phone number while on holiday statement, as he gave me the number before he went. I can also recommend all first time users to his system and follow up service, be it information or customer follow up-second to none. Can I also add that Peters system can be expanded with minimum outlay.
Thats my 2 penneth worth, I'm off to Valencia for my seasonal rest, catch up in the new year.
Merry Xmas & Happy new year to all.

[Mikey Warner]

Anybody remember the Domestos advert

Dom - D - Dom - Dom - DOM!!!  :

Mikey

[Majestic]

Or the death march
dom ,dom ,dom  dom,  

[Mikey Warner]

Hello Dom,

All i know about Dom - D - Dom - Dom - Dom,...Domestos is you throw it down the Lav  


Mikey

[pdhanson]

Chappies,

This is all starting to get a little hostile, isnt it?

Fair enough to defend yourself if you get dissed, and healthy debate is good, but lets not make it personal shall we?  

There's room in the market for companies of all descriptions, from huge LTD's to smaller, more personal operations.

The fact is, we need all of you, so lets not argue about whose best, thats a never ending argument!

You're probably all good for different reasons (otherwise you'd not be in business), and reading all your comments I've heard sound advice from you all.

Silly

[Neil]

Thats a fair comment Silly
But unfortunately for some You NEVER get a second chance to make a first impression!
Dom may be a good Chemist/engineer but he is a c**p salesman (thats an observation not an insult)
Peter has always seemed professional and honest which for me is very important and far outweighs cost!
I know were my money WONT be going when I am in the market.
I only hope Doms boss does not read this forum coz if I were him I would be reviewing his contract in the New Year!!