Cleaned 100 ground mounted solar panels for a customer today and he isn’t happy with what I charged. They are set up in rows ranging from 8 to 12
I do his house 4 weekly, massive bungalow in a rural setting, it’s a 1 million pound house, I know this because it was featured on a channel 4 programme about 9 months ago, so as you can imagine 1 million gets you a lot of house in this particular area. I text ahead so he knows I’m going through the security gates and he text back asking if I can clean the solar panels when I’m there. I’m thinking the panels were dirtier than roof mounted ones as they are more exposed to the dust off neighbouring land.
What would you have charged? It took me an hour and a half of hard scrubbing, working at a brisk pace, I used 200 litres of pure.

Quote from: Slacky on March 31, 2025, 06:29:42 pm

You said it all there, ‘think like your customers’ and ‘ I went out once in the heavy rain and customers weren't happy so never done it again’.

If you think like them too much you’ll be giving them all a price drop soon.

Scottish is a 'mind dump' sort of fella.

He thinks, he posts. There is no filter it seems.

 

As long as it brings in money. Our mind is our best asset. Keep feeding it with reading and watching successful window cleaners and copy them. That's all I've done and it does work. I read something on here and if its not for me I move on. We are all trying to help each other and share experiences so we can do things that work so our business gets stronger. I have set a goal next month to make £8k and try and not spend it, should be interesting.

You said it all there, ‘think like your customers’ and ‘ I went out once in the heavy rain and customers weren't happy so never done it again’.

If you think like them too much you’ll be giving them all a price drop soon.

Quote from: Scottish Cleaning Service on March 30, 2025, 06:47:24 pm

Out today because yesterday's cleans were rained off. Doing the top clean and the boy gets sent out to ask if I could clean theirs. I said I used to clean yours but your mum cancelled. He told me she wants it done again. I said ok and cleaned ground level flat. Got round the back and did the door and then the boy came out and said she only wants one clean. Only charged her a normal clean price but the friendship is over.

I like to give people the benefit of the doubt but they can take advantage of us. I should have known when she sent the boy out but we live and learn. Easy £9 as I was there anyway but I couldn't treat anyone like that, at least it was mother's day and I felt it was a nice surprise for her, me willing to take her back on.

Cleaning on a Sunday... Bugger that for a game of soldiers.

Great day to pick up customers. Sunny all day and everyone is usually in so had a right few nice chats with most of them. Picked up 2 gutter clears and a roof spray and they are neighbours so don't need to move Vac that much. The birds are annoying them because they are flipping the moss out of the gutters to look for grubs. I will be back up there this week to trouser an easy 2 ton so its always better to get out there when the sun is out all day. It makes folk happier and its a joy to work in. Could have went out Saturday when it was raining and got soaked and upset all my customers working in the heavy rain.

If you think like your customers then you will do really well and your business will grow exponentially. That's what's happened to me, I keep my business nice and simple and don't work when there is heavy rain. This is the best job I have done as long as you play the game right but I have a pension which makes all the difference. I went out once in the heavy rain and customers weren't happy so never done it again.

I’ve used them but I don’t think they are as durable as they should be for the price. I’ve gone over to  rooteks tuff connectors , now they are tough

Same here

One thing I didn't like about the slick connect was grass getting stuck in the slits and then splaying out then catching on everything.  Plus they are easier to break and less streamlined than the tuff rookec or whatever they are called lol 😂