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Window Cleaning Forum / Re: We're okay this month brigade.
« Last post by AuRavelling79 on October 16, 2025, 09:06:42 am »I think this topic has been mentioned before but just lately I'm getting a few like this which after two consecutive months of getting the brush off I just delete from my schedule. Does everyone on here do the same or do some of you persevere with them?
I'm more severe. And I only pre-warn less than three or four of my customers.
If I arrive and it's couched to me as 'we're ok this month' or 'give us a miss' then I haven't trained them right.
If anyone says that and after I respond with 'is there a reason for that that I haven't taken into consideration?' and they just don't want it doing, then it is an instant dump.
Now to qualify the above - if I arrive and scaffolding is up (for example) and they say 'I'm so sorry we're having the roof fixed and I forgot to let you know.' Then I'll give them a free pass.