71
Window Cleaning Forum / Re: Mollie to acquire GoCardless
« Last post by Rob.Hall on January 26, 2026, 02:02:19 pm »Molly, Karen.
Its not April fools day yet
Its not April fools day yet

Welcome to Clean It Up; the UK`s largest cleaning forum with over 34,000 members Please login or register to post and reply to topics. Forgot your password? Click here |

Mine always has been the ones with the attitude of superiority - you're the flunky who should be grateful for the opportunity to work that they have provided for you. The middle aged ladies who don't work and have no concept of what it costs to run a business and provide a decent incom, but apparently know what you should be charging. Usually happy to throw in "while you're there could you just...." too.
One last year asked me to clean their conservatory roof, I gave my price - which was low considering it was a glass one covered in algae. First words out were "well you saw me coming, didn't you?"
No I didn't, but that reply said all I needed to know. Quietly dumped and blocked.
They spend £25,000 on a conservatory and begrudge paying £100 to have the roof cleaned once a year.
Mine always has been the ones with the attitude of superiority - you're the flunky who should be grateful for the opportunity to work that they have provided for you. The middle aged ladies who don't work and have no concept of what it costs to run a business and provide a decent incom, but apparently know what you should be charging. Usually happy to throw in "while you're there could you just...." too.
One last year asked me to clean their conservatory roof, I gave my price - which was low considering it was a glass one covered in algae. First words out were "well you saw me coming, didn't you?"
No I didn't, but that reply said all I needed to know. Quietly dumped and blocked.
Not sure if this is any use to anyone............
More info :
https://www.sage.com/en-gb/size/self-employed/
https://www.sage.com/en-gb/making-tax-digital/#getstarted
My accountant is suggesting Sage as their prefered choice of software would be good to hear from anyone who has already started using this and what was involved in setting it up and synchronizing your business bank account to it.
Why are they called karens?

Why are they called karens? Anyhow, this game is one of the strangest jobs I have every had. It's nothing like using the ladder and the squeegee because of the reach and speed of getting the job done. When I began using the pole I got nothing but hassle but only had 20 odd customers and every day would be a headache trying to change my customer's opinion on the method. Anyway, 6 years later the pendulum has swung totally from left to right and everyone is happy with the system because windows, pvc and conny's can be cleaned.
But the change in me came when I went over 100 monthly customers, I became the leader instead of the customer. I now have the confidence to walk away and not get involved with time vampires who like this month a new customer told me to skip because its going to rain later on in the day. She won't see me again and will need to find someone else. I also put half of my prices up a £1 and no one has cancelled yet but makes no difference with the amount of work coming in.
The best piece of advice I can give anyone having a Karen as a customer is don't get involved, just don't go back, if they contact you then just say you have a full book. Only wish I knew this years ago because it would have saved me alot of time.
Most of your jobs are £10 or £12 right? How on earth are you getting by if you’ve just hit 100 monthly customers?