Why are they called karens? Anyhow, this game is one of the strangest jobs I have every had. It's nothing like using the ladder and the squeegee because of the reach and speed of getting the job done. When I began using the pole I got nothing but hassle but only had 20 odd customers and every day would be a headache trying to change my customer's opinion on the method. Anyway, 6 years later the pendulum has swung totally from left to right and everyone is happy with the system because windows, pvc and conny's can be cleaned.

But the change in me came when I went over 100 monthly customers, I became the leader instead of the customer. I now have the confidence to walk away and not get involved with time vampires who like this month a new customer told me to skip because its going to rain later on in the day. She won't see me again and will need to find someone else. I also put half of my prices up a £1 and no one has cancelled yet but makes no difference with the amount of work coming in.

The best piece of advice I can give anyone having a Karen as a customer is don't get involved, just don't go back, if they contact you then just say you have a full book. Only wish I knew this years ago because it would have saved me alot of time.

Most of your jobs are £10 or £12 right? How on earth are you getting by if you’ve just hit 100 monthly customers?

Why are they called karens? Anyhow, this game is one of the strangest jobs I have every had. It's nothing like using the ladder and the squeegee because of the reach and speed of getting the job done. When I began using the pole I got nothing but hassle but only had 20 odd customers and every day would be a headache trying to change my customer's opinion on the method. Anyway, 6 years later the pendulum has swung totally from left to right and everyone is happy with the system because windows, pvc and conny's can be cleaned.

But the change in me came when I went over 100 monthly customers, I became the leader instead of the customer. I now have the confidence to walk away and not get involved with time vampires who like this month a new customer told me to skip because its going to rain later on in the day. She won't see me again and will need to find someone else. I also put half of my prices up a £1 and no one has cancelled yet but makes no difference with the amount of work coming in.

The best piece of advice I can give anyone having a Karen as a customer is don't get involved, just don't go back, if they contact you then just say you have a full book. Only wish I knew this years ago because it would have saved me alot of time.

Good post and good luck with your recovery. It’s sounds like they took a good chunk out of your leg to make sure they got it all.

I’ve also had some similar but less invasive skin cancer surgery, I’m still waiting for another surgery too, doesn’t sound as bad as yours though as I was able to start back at work after 8 days.

It certainly focuses the mind on what’s important in life and what isn’t doesn’t it.

Thanks Deeege, big or small it's not something I'd recommend to others  I hope your next surgery goes OK and with a brief recovery time. I'm finding out tomorrow about the biopsy and if I need anything else to follow on from the surgery. I thought my op would be a similar recovery time, naive thinking on my count there! Still, I've missed the cr4ppy weather hopefully and made myself have a good think about priorities. And last year was the last time I go out in the sun without factor 50 slapped on everywhere 

Quote from: The Jester of Wibbly on January 24, 2026, 09:35:50 am

So what's your Karens been up to lately.

I hate those who take to social media slating these 'pole thingies' and is looking for traditional cleans'.  Probably has no idea or no experience in the system, or has a cheap charlie with poor equipment and method.

What's your Karen hate?

Mine have been pretty much weeded out and as I am also pretty much not taking on new customers I hope not to encounter any more Karens.

But I am also aware of the old adage that occasionally a good customer can turn bad (but that a bad customer never turns good).

I agree with this mostly…. However…….. I have got a few customers that were a pain, bad attitude, slow payers etc.

I dropped them, and then when they couldn’t get anyone else to meet their demands either, they then came back on the books and have been good as gold ever since.

Nowt queer as folk as they say. 😅

So what's your Karens been up to lately.

I hate those who take to social media slating these 'pole thingies' and is looking for traditional cleans'.  Probably has no idea or no experience in the system, or has a cheap charlie with poor equipment and method.

What's your Karen hate?