Quote from: Tam1872 on November 02, 2025, 11:27:53 pm

To be honest,  I've had more complaints about the guy who works with me leaving the gate open than anything to do with window over the years.

I constantly tell them to mind the gate going out of gardens and it must annoy them as I'm constant with it.


I totally get there point aswell. I seen one of my customers chasing his dog up the street before, and i said to him when he was passing, I wish mine would go a walk without me.

We had done his windows 5 mins previously and I don't know why I didn't realise it's obviously our fault he's now chasing his dog.  He came marching back down with it and the way he looked at me it dawned on me that the guy who was working for me left the gate open.

If his dog is knocked down because we left the gate open it could end up costing thousands in vet bills. Or even worse and a car kills it.  It would be a big, big problem.

I'd be in the house grabbing the baseball bat if my dogs been run over as someone didn't shut a gate.

It's basic respect......I sacked a mate years ago now for leaving a back gate open (and the dog escaped). I specifically told him to shut it properly. Luckily the dog was found safe and well 4 hours later but it was a long afternoon worrying about its fate.

I don't even know if that's something that's covered on the insurance, and it could potentially be thousands of pounds if dog knocked down.

The vet bill would need to be paid after  they operate on the dog, they wouldn't accept a window cleaner telling them to contact there insurance. The vet wants the bill paid after they have done the work as what was happening was them doing rhe work, then claiming of the customers insurance and them knocking the claim back.

The vets tell you that the bill needs paid then you claim your insurance. 

I used to think sugar caused diabetes but apparently it doesnt so i now happily eat crap everyday... normally have a meal deal, bag of crips, sarnie, fizzy drink and usually some chocolate or cake as well lol

Still only 12 stone odd with a 34 waist though 

No wonder you have no motivation....

Wise up and learn the basics of good nutrition and apply it to your everyday diet and your health will improve dramatically over the course of the next year or so.

80/20 rule is about right(80% good wholesome food,20% junk).

Learn to cook decent food (if you don't already) This is basic stuff every man should do to improve his health and well-being.

Just bought 4 x Tomato Lidl cup a soup type sachets.

Will report shortly how yummy or otherwise they are soon.

To be honest,  I've had more complaints about the guy who works with me leaving the gate open than anything to do with window over the years.

I constantly tell them to mind the gate going out of gardens and it must annoy them as I'm constant with it.


I totally get there point aswell. I seen one of my customers chasing his dog up the street before, and i said to him when he was passing, I wish mine would go a walk without me.

We had done his windows 5 mins previously and I don't know why I didn't realise it's obviously our fault he's now chasing his dog.  He came marching back down with it and the way he looked at me it dawned on me that the guy who was working for me left the gate open.

If his dog is knocked down because we left the gate open it could end up costing thousands in vet bills. Or even worse and a car kills it.  It would be a big, big problem.

I'd be in the house grabbing the baseball bat if my dogs been run over as someone didn't shut a gate.

Just had a text from a customer asking to cancel as I left his side gate open.

He said: "Just found my side gate open wide. Can I exclude you and look for alternatives?"

Normally go through his garage if he is home but every now and then through the side gate. Thing is the padlock is always open (he doesn't unlock it each time). So anyone could gain access if they wanted to. Every time I go through there I close it but must have forgot this time.

Here's the classic. I've been cleaning his  windows for 10 years without any problems!

Not sure whether to save it or just say yes you can cancel thanks for your past business. Only thing in his favour is that it is my mistake but the pettiness of it makes me think stick it mate.

Price is good for the time it takes.

Ironically his neighbour came up to me on the day of the clean and I got him for £40 regular, this customer is £33.



Thoughts?

"Hi customer,  I hope you and your family are keeping well.

Are you asking my permission to cancel my services because you believe I left your always unlocked gate open once in ten years?

Please advise as soon as reasonably practicable if so as I have a small waiting list of customers that I can select from to take your place.

With best wishes"