Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Adam P on April 20, 2010, 04:24:50 pm
-
had a clean yesterday and the carpet cleaner came round and did half the carpets. customer wasn't too happy and had us come back to see a few stains which weren't removed 100%. they were dog and cat pee stains which had come out about 75% but you could still just about see them as the rest of the carpets were now really clean.
i said to her before and after the clean about his guarantee which is if there is a stain he can't get out that another company can then full money back on that room, but she still wasn't happy as she wanted him back to retry for free, which i said no to as he had tried what he had and they weren't coming out.
just wondered if animal pee is typically a permanent stain or if there is ways to try and get it out? carpet was a light cream colour, not sure on type but the normal one in a modern rented house.
-
They can be permenant. Cat pee specialy!
What kinda chems you got handy? What kinda carpet? If its a typical plastic carpet that are found in most rented accomedation then it'll be easier to remove.
Tony
-
what did the cleaner do to try and remove the stains?
-
not sure what he did but he used a the sprays he had (think they were made by prochem) and did something or other and then cleaned it up, removing approx 75% of the stains.
-
did he M/S bonnet?
-
did he M/S bonnet?
if i understand you correctly no he didn't, he just used a wand and various other small tools.
-
A lot of the time its beyond a stain and is permanent damage.
Mark
-
never had a problem with urine stains so far, allthough i've only done 10 or so.
-
never had a problem with urine stains so far, allthough i've only done 10 or so.
What magic formula/method do you use Derek.
cash from old custys for me now ;D
-
MS bonnet if it aint come out all ready. might of just been lucky so far but i'm fine with that ;D