Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Pristine_Cleaning on October 03, 2004, 10:16:19 pm

Title: Contract
Post by: Pristine_Cleaning on October 03, 2004, 10:16:19 pm

Hi all,

I have recently got my new Ionic Pole system.  (very pleased with it).  Anyway I got a contract to clean a 4 story building and a 100 bedroomed hotel 4 times per year.  does anyone here use a contract that they get the customer to sign to agree the cleaning frequeency etc.  Im a bit lost here so any advice would be appreciated.

Thanks

John

Title: Re: Contract
Post by: poleman on October 03, 2004, 10:51:47 pm

contracts are a bit like football contracts not wealth the paper they are writen on, just agree with the hotel that you will do the job, I do a lot of commercial work, as long as you are happy and they are then no problem ;)

Andy 

Title: Re: Contract
Post by: Pristine_Cleaning on October 04, 2004, 10:33:35 am

Thanks Andy

JB

Title: Re: Contract
Post by: FWCS on October 04, 2004, 12:16:35 pm

I use a terms of business instead of a contract as the word contract scares alot of people. It covers areas such as the client or its subsidiaries cannot use ex-employees of mine without financial cost to themselves as I had a big problem once of an ex-employee nicking my work. Both client and myself have to give a minimum 1 month notice. Non payment of invoices and what happens ie. interest rates charged. Also on health and safety it states that if the client sees my employees working in an unsafe manner they can call a stop to the works. I put in 2 copies of terms and conditions (1 them, 1 to be signed and sent back to us) in our new client pack which has copies of all company policies in it ie. customer complaint procedures, environmental, health and safety, anti-discrimination, working on site rules, etc., copy of insurance policy, work schedule and obviously costs. personally I think can save misunderstandings if everything written down, even if never used at least it is there.

Title: Re: Contract
Post by: Pristine_Cleaning on October 04, 2004, 11:20:04 pm

Hi FWCS,

What would be the chances of getting a copy of your terms of business.   :) :)
My e-mail is john@pristineclean.ie
Thanks

JB

Title: Re: Contract
Post by: FWCS on October 07, 2004, 07:55:39 am

Sorry not got straight back to you John will email you this evening.
 

Title: Re: Contract
Post by: FWCS on October 08, 2004, 08:35:58 am

location of copy of my Terms of business www.f-w-c-s.co.uk not used in disagreement with customer and never been checked by solicitor but if anyone wants to use it go for it but it has to be at your own risk.

Lee