Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: The Jester of Wibbly on January 05, 2025, 01:32:25 pm
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Mine came through but in the main wording it says no l on longer covers business use.
There wording on their site is no longer very clear and deep down in their new Terms they don't cover commercial use.
They seem to be following the RAC and AA stance and are getting more tight with commercial use.
I guess we won't know if they will cover us unless we actually need to call them out.
It really does take away the term 'peace of mind'
Update... The solution is now to only use the Business Fleet cover for Greenflag.
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I did try to warn of this sometime back but got the usual Clean it Up responses!
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I did try to warn of this sometime back but got the usual Clean it Up responses!
Yea you were absolutely correct. Things have changed over the last few months by the looks of things.
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I did try to warn of this sometime back but got the usual Clean it Up responses!
Yea you were absolutely correct. Things have changed over the last few months by the looks of things.
It's been this way for a lot longer than a few months, I changed from green flag a couple of renewals ago for this reason. If you've paid out for cover in that time I would seriously put in a grievance complaint and try and get some money back ad you've been paying for nothing. Totally dishonest of them to not to advise you of his. No doubt they put the ball back into your court and say it's up to you to check small print but it's them that's changed the cover.
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My post was a couple of years or so back. Certainly a couple of renewals back.
I’m actually back with the AA this year with business cover for both vans as the price wasn’t too bad imo. I didn’t really want one that was subbed out not unless it was much much cheaper.
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I've gone with Alexander Swan with both vans & car and have RAC cover for all. cancelled lifetime membership with AA last year as they would no longer cover vans and wanted extortionate amount for separate van cover. Just renewed insurance with AS also.
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It's on the Green Flag website they cover vans up to 4000kg with load?
It is the business fleet option your looking at?
https://www.greenflag.com/breakdown-cover/fleet
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A Swann said they could no longer cover me with tank in van........AA would no longer cover van.
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It's on the Green Flag website they cover vans up to 4000kg with load?
It is the business fleet option your looking at?
https://www.greenflag.com/breakdown-cover/fleet
Our vans are with green flag I renewed in December and it states in the policy commercial vehicle cover we have only ever called them out twice but very quick response .
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They must be changing them slowly then. They made it clear on the new renewal and terms that they no longer cover and vehicles that are used for making money.
Vans are still covered if being used for personal use.
They said to call them for a personalised quote to cover commercial use.
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I get 12 months roadside assistance from the AA when I get my van serviced at the local Ford dealership. Will be interesting to see if this is still the case at my next service?
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They must be changing them slowly then. They made it clear on the new renewal and terms that they no longer cover and vehicles that are used for making money.
Vans are still covered if being used for personal use.
They said to call them for a personalised quote to cover commercial use.
I renewed mine mid December when the insurance was due on them, been with green flag for years , and it states commercial vehicles they know it’s business use only but will give them a call tomorrow to double check .
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They must be changing them slowly then. They made it clear on the new renewal and terms that they no longer cover and vehicles that are used for making money.
Vans are still covered if being used for personal use.
They said to call them for a personalised quote to cover commercial use.
I renewed mine mid December when the insurance was due on them, been with green flag for years , and it states commercial vehicles they know it’s business use only but will give them a call tomorrow to double check .
Same with me, been with them many years and all was fine until now. You should be fine until your next renewal though, but let us know how your call goes. Best of luck buddy.
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They must be changing them slowly then. They made it clear on the new renewal and terms that they no longer cover and vehicles that are used for making money.
Vans are still covered if being used for personal use.
They said to call them for a personalised quote to cover commercial use.
Here you go commercial business use this is what I have (http://www.cleanitup.co.uk/smf/1736099255_IMG_0473.jpeg)(http://www.cleanitup.co.uk/smf/1736099255_IMG_0472.jpeg)
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They said to call them for a personalised quote to cover commercial use.
This is what I did and the woman said i was covered.
I'm sure she said only vans with sign writing are covered but i could be wrong
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(http://www.cleanitup.co.uk/smf/1736101927_Screenshot_20250105-183046.png)(http://www.cleanitup.co.uk/smf/1736101951_PXL_20250105_182631719~2.jpg)
Renewal note and terms paragraph that had me concerned. I appreciate they gave examples but nothing about what could be included. Any commercial vehicle could fall into those statements if the law got involved. Once again, it's insurance that protects the insurers and not the policy holder. Nothing is deliberately very clear these days.
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(http://www.cleanitup.co.uk/smf/1736101927_Screenshot_20250105-183046.png)(http://www.cleanitup.co.uk/smf/1736101951_PXL_20250105_182631719~2.jpg)
Renewal note and terms paragraph that had me concerned. I appreciate they gave examples but nothing about what could be included. Any commercial vehicle could fall into those statements if the law got involved. Once again, it's insurance that protects the insurers and not the policy holder. Nothing is deliberately very clear these days.
You aren’t a taxi or delivering parcels so don’t see a problem,
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As long as your on the business fleet policy you'll be fine.....ring then up and give them your details, I found them very helpful on the phone, it was nice to actually get through to speak someone for a change ;D
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Yea Splash. I did mention that in the post, but those are just examples. The renewal made it clear, 'not covered for business use'. That would get us stuck.
SB thanks for that. I didn't go for fleet cover as I thought that was going to be expensive opting for upto 50 vehicles.
I've just got a quote for business fleet and later on in the process asked how many vehicles? So for just one the price was not too bad tbf. So should be okay.
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I didn't go for fleet cover as I thought that was going to be expensive
That's the problem then, I thought it was going to be big bucks too but was surprised with the quote.
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I found out when the renewal price had gone up and i phoned (as you do) to see if i could haggle and when they looked into it said they couldn't cover me anymore! yet if id just renewed on line they would have happily took my money and i may well have been left in the lerch if id brokendown.
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Just renewed with AA Fleet two vans their renewal quote was for £669 got them down to £212 last year paid £198
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The trick is every time you renew your commercial van insurance take out the breakdown cover add on at the same time. It's usually only an extra £60 or so.
Do this every year!
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They must be changing them slowly then. They made it clear on the new renewal and terms that they no longer cover and vehicles that are used for making money.
Vans are still covered if being used for personal use.
They said to call them for a personalised quote to cover commercial use.
I renewed mine mid December when the insurance was due on them, been with green flag for years , and it states commercial vehicles they know it’s business use only but will give them a call tomorrow to double check .
Same with me, been with them many years and all was fine until now. You should be fine until your next renewal though, but let us know how your call goes. Best of luck buddy.
Phoned green flag today and business cover is included and has always been with my vans I think what has been happening with many is they have a van for there only vehicle and it’s not been used for business so they have had different cover , some that use there vans for business haven’t declared this so they have been given private cover rather than business use , one of the questions they asked me when I first took out my cover with them was is the van sign written when I said yes then they asked more questions, if the van wasn’t sign written I don’t think they would have asked them . I think this is ware the confusion has come from .
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They must be changing them slowly then. They made it clear on the new renewal and terms that they no longer cover and vehicles that are used for making money.
Vans are still covered if being used for personal use.
They said to call them for a personalised quote to cover commercial use.
I renewed mine mid December when the insurance was due on them, been with green flag for years , and it states commercial vehicles they know it’s business use only but will give them a call tomorrow to double check .
Same with me, been with them many years and all was fine until now. You should be fine until your next renewal though, but let us know how your call goes. Best of luck buddy.
Phoned green flag today and business cover is included and has always been with my vans I think what has been happening with many is they have a van for there only vehicle and it’s not been used for business so they have had different cover , some that use there vans for business haven’t declared this so they have been given private cover rather than business use , one of the questions they asked me when I first took out my cover with them was is the van sign written when I said yes then they asked more questions, if the van wasn’t sign written I don’t think they would have asked them . I think this is ware the confusion has come from .
Any confusion was purely at their end. Was with them for years , all questions answered completely honestly, and when cover was stopped no alternative "commercial cover offered". It either wasn't being offered then or their staff need retraining. Pleased you got yours sorted Splash and have peace of mind. I wouldn't touch them with a barge pole now. Hope you get sorted Jester, im with Liverpool Victoria now, good cover wise and fairly cheap but havn't had to use them yet.