Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: AuRavelling79 on March 05, 2016, 08:24:27 am

Title: How many of your customers still pay by cheque? Do you still accept them?
Post by: AuRavelling79 on March 05, 2016, 08:24:27 am: Mine have reduced markedly. I'm coming to the stage where I only physically go to the bank once every two weeks.

What is your experience?
Title: Re: How many of your customers still pay by cheque? Do you still accept them?
Post by: sunshine windows on March 05, 2016, 08:28:23 am: Cheque have definitely dropped off somewhat since the GoCardless option has been made available.

This might have something to do with the fact I no longer stamp the envelopes for payment by post.

I'd be happy if all my customers were on GoCardless to be honest, it's so effortless.
Title: Re: How many of your customers still pay by cheque? Do you still accept them?
Post by: Soupy on March 05, 2016, 08:28:50 am: I'm still at around 20%.

About 10 years ago it was about 70%
Title: Re: How many of your customers still pay by cheque? Do you still accept them?
Post by: Perfect Windows on March 05, 2016, 09:09:37 am: In the past month, 28%.

And in the same month last year .... 28%!

CoCardless available from a week on Monday so I expect that to drop.

Vin
Title: Re: How many of your customers still pay by cheque? Do you still accept them?
Post by: SB Cleaning on March 05, 2016, 09:13:28 am: About 20% for me..
The majority go for Bacs. ..I have go Cardless on my payment slips but hardly anyone goes for it ???
Title: Re: How many of your customers still pay by cheque? Do you still accept them?
Post by: p1w1 on March 05, 2016, 09:33:31 am: Although my cheques have dropped a lot over the last couple of years, i still find them a complete pain to the point i am going to attempt to phase them out completely by September and going to send out letters to all those who pay by cheque informing them that there will be a surcharge of £1.50 if paying by this method. I know for some customers that i'm the only person/business they pay by cheque as i write the cheque numbers down as reference.
Title: Re: How many of your customers still pay by cheque? Do you still accept them?
Post by: Johnny B on March 05, 2016, 12:35:03 pm: Only 1 on a regular basis, a fortnightly clean where I am paid monthly.

John
Title: Re: How many of your customers still pay by cheque? Do you still accept them?
Post by: NWH on March 05, 2016, 12:54:12 pm: Massively reduced for me it's only the older customers that still pay via cheque,to good old days of going home with a pocket stuffed full of cash seem to have gone.
Title: Re: How many of your customers still pay by cheque? Do you still accept them?
Post by: Stoots on March 05, 2016, 01:34:44 pm: Only 3-4 but it's much better than chasing cash. Cheque in post no problems.
Title: Re: How many of your customers still pay by cheque? Do you still accept them?
Post by: tlwcs on March 05, 2016, 01:42:34 pm: I only have 3 out of 350 custards pay via cheque. I do my best not to take them.
Trips to the bank and parking, waiting for them to clear and then paying through the rear end for the privilege of all that ??? Cash, bacs, GoCardless, PayPal and standing order is more than enough choice!
PayPal is exspesive but at least the money is instant
Tony
Title: Re: How many of your customers still pay by cheque? Do you still accept them?
Post by: M & C Window Cleaning on March 05, 2016, 02:55:56 pm: As we bank weekly I still accept cheques but they are becoming fewer in favor of internet banking. Recently I've had a number of new customers ask me about it as it's easier for them.
Title: Re: How many of your customers still pay by cheque? Do you still accept them?
Post by: ascjim on March 05, 2016, 04:45:03 pm: I have commercial jobs that still pays us by cheque.
Title: Re: How many of your customers still pay by cheque? Do you still accept them?
Post by: steve rix on March 05, 2016, 08:22:49 pm: We still get anywhere from 150 to 250 per week!!
Barclays chargh me £1.50 each cheque to pay into the business a/c, so I get all the customers to make them out to me personally, then once a week transfer to business a/c.
Title: Re: How many of your customers still pay by cheque? Do you still accept them?
Post by: kaz and pete on March 06, 2016, 02:24:52 pm: Still only accept cash def no cheques still going strong with cash only system
Title: Re: How many of your customers still pay by cheque? Do you still accept them?
Post by: supernova77 on March 06, 2016, 04:09:43 pm: We get a few cheques still - but each year the amount of cheques seems to decline.

Most customers now pay bank transfer.

We have about 25% using GoCardless.

All new customers only have the option of GoCardless now.

Andy
Title: Re: How many of your customers still pay by cheque? Do you still accept them?
Post by: paulben on March 06, 2016, 05:49:54 pm: About 3 a month pay by cheque rest cash apart from 1 that pays directly into bank but she works in bank anyway
Title: Re: How many of your customers still pay by cheque? Do you still accept them?
Post by: Og on March 06, 2016, 06:04:14 pm: About a third and nearly all commercial.
Title: Re: How many of your customers still pay by cheque? Do you still accept them?
Post by: DeLuce on March 06, 2016, 06:30:16 pm: I get about a third paying by cheque. When I started out on the windows, a mate told me to use envelopes with address on, no stamp, and it saves going back to collect which can be a waste of time and effort if not in. Great advice. I never go collecting. I let my customers know the set-up from day 1 then either Cash if in or envelope and cheque sent later if out.
I made a new invoice slip out about a year and half ago with a few payment options with the intent of seeing if I could get more customers to pay online!! It worked well. Options were: cheque, online, Pingit.
Now, although I still get a few cheques, many more pay online than a few years ago.
Title: Re: How many of your customers still pay by cheque? Do you still accept them?
Post by: DeLuce on March 06, 2016, 06:31:18 pm: Actually, make that a quarter by cheque, I was being generous ;D
Title: Re: How many of your customers still pay by cheque? Do you still accept them?
Post by: Susan Dean (1stclean) on March 07, 2016, 12:42:34 am: 38% here I like to give them as many ways as posss to pay there bills may look into this cardless thing next
Title: Re: How many of your customers still pay by cheque? Do you still accept them?
Post by: Clever Forum Name on March 07, 2016, 08:52:59 am: I wasn't keen on ping it at all as it sounded like a right faff.

But it's just a case of a customer paying me my money using my mobile number. Money goes into bank account and that its.

I am hoping to faze out cheques though and swap them customers to online payment. The worst customers I have are the ones I collect from and it's a cheque. They moan and say it's been sitting here for a few weeks. Send it then !!!!!