Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: sunshine windows on October 29, 2012, 09:09:59 am

Title: Punctuality
Post by: sunshine windows on October 29, 2012, 09:09:59 am

Stood outside a new clean, Marie Curie charity shop with the shutters still down.

Contacted last Friday to ask for regular cleaning, they're opening the store tomorrow. Was told someone would be here for 9am.


If it wasn't for the fact I'm finished for the month and its a charity, is be outta here.

Title: Re: Punctuality
Post by: SPE on October 29, 2012, 11:40:44 am

posted today at 9.09.59 am, have you ever been 10 mins late ?

Title: Re: Punctuality
Post by: sunshine windows on October 29, 2012, 11:57:49 am

Nope  ;D

Title: Re: Punctuality
Post by: William McCafferty on October 29, 2012, 01:54:36 pm

I hope to be a few years late for my death ;)

Title: Re: Punctuality
Post by: richard jagger on October 29, 2012, 04:57:52 pm

You are a window cleaner so just wait for the important customer. ;D ;D

Title: Re: Punctuality
Post by: andrew hamshare on November 01, 2012, 12:26:10 am

Charity shops should be treated the same as all businesses. These are professional store managers, treat them as such. Dump.

Title: Re: Punctuality
Post by: rosskesava on November 01, 2012, 12:33:07 am

Wouldn't it be best to find out why the person was late first and not only that, see if it happens repeatedly and if it does, and if possible, do the windows later in the day?

Title: Re: Punctuality
Post by: sunshine windows on November 01, 2012, 06:20:30 am

All good in the end. They opened the shutters at 9.10am. I cleaned in and out by 9.30am (only doorway and one big window). Weekly external and internal/external on the last clean of the month..